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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This time around it was not so good. I paid $344. For 2 $73 lawn tickets for Judas Preist and Alice Cooper.
Never will I buy again from you and will be telling anyone who wants to listen about your price gouging
Just a great experience using your platform. Everything laid out well chronologically format perspective easy to read through and obviously matching the map to the seat in a live mode is a big big plus for this platform so nice work.
Overall fairly straight forward. The lack of delivery until the day before the venue is a little concerning…
Fine it was easy and fast. No problem s at all. I'll do it again
The price increased 100% from my first purchase 3 years ago. Costly but Easy experience.
Ticket prices are great and customer service great. Will buy from them again
It's easy to book. You have to wait for the confirmation of tickets and it's to be sent to you on a different date that is closer to the event
I was able to get my SVE & the Attachment Theory (Sharon Van Etten and her band) tickets for the August Hall in San Francisco, and it was super easy, relatively affordable and ~tons of fun.
Quick, convenient, and fun! This was OUTSTANDING. But really they offered Sharon Van Etten (SVE) tickets for a reasonable price, so what could be better? Ah!
Pricing was high and no refund option. I would have liked the option of a refund or to at least not be led to the site when looking for ticket options.
I haven't received my tickets yet. I was told I would have received them. Please advise.
Horrible, horrible, horrible, horrible, awful, your company sucks!
I don't like that I'm getting my tickets the day before the actual date that I'm going to the play. Getting them sooner would be much better, at least a week in advance would be preferable.
Everything worked fine. No issues as of now. Everything was quick and straightforward.
I asked if the cost showcase the final pride i was told yes and then way over charged
Simple and easy. I wish incould have pick the seats, not just an area. I didn't see that option.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members