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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,786 reviews

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North Dakota
1 review
0 helpful votes
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Quick and Easy
May 4, 2025

I had no problems purchasing the tickets. I have questioned why they haven't been delivered yet, but didn't receive an answer.

Date of experience: April 17, 2025
Canada
1 review
0 helpful votes
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Wanted to cancel
May 4, 2025

Not possible to cancel tickets even after medical issues came out.

Date of experience: April 24, 2025
Ohio
1 review
0 helpful votes
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Just bought tickets
May 4, 2025
Updated review

Good overall, but confusing based on the section numbering when they were all supposed to be General Admission tickets.

Date of experience: April 24, 2025

It was quick and easy
April 27, 2025
Previous review

It was quick and easy.

Date of experience: April 17, 2025
Alabama
1 review
0 helpful votes
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Concert tickets
May 4, 2025

Transaction was quick and easy. I received my confirmation email promptly.

Date of experience: April 24, 2025
Canada
1 review
0 helpful votes
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Annoying emails
May 4, 2025

It may be important to you but to me this survey is a waste of time.

Date of experience: April 24, 2025
Louisiana
1 review
0 helpful votes
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Ticket review
May 4, 2025

My experience had been very nice, I have my seem my tickets and everything looks great so far.

Date of experience: April 24, 2025
Nevada
1 review
0 helpful votes
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Delivery issue
May 4, 2025

Don't know how to get my tickets so I contacted customer support

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Easy too use.
May 4, 2025

Very convenient and easy to use. The only thing I would recommend is given the distance between the parking garage and the arena.

Date of experience: April 24, 2025
Nevada
1 review
0 helpful votes
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So far good, but the true indicator is the transfer when that takes place

Date of experience: April 24, 2025
Wisconsin
1 review
0 helpful votes
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THe tickets I selected were 4 rows from the stage, now I am up far away, I have reported this to the BBB and to ticketmaster, PAC and have contacted the Attorney General for Wisconsin.

Date of experience: April 24, 2025
Ohio
1 review
0 helpful votes
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Black Crowes
May 4, 2025

Was efficient. Would use again. Thank you for the good service.

Date of experience: April 24, 2025
Canada
1 review
0 helpful votes
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Quick but costly
May 4, 2025

Its easy to buy but costly for early buyers! Now the tickets are available with less price!

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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Newbie
May 4, 2025

I'm very grateful for such an easy experience! As a newbie, I was concerned about how the process would be. Thank you!

Date of experience: April 27, 2025
Washington
1 review
0 helpful votes
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Good
May 4, 2025

The transaction went fine no problems seemed a little expensive

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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Tickets
May 4, 2025

Purchase process easy enough but won't know how successful until show happens

Date of experience: April 27, 2025
Canada
1 review
0 helpful votes
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To many steps involved
May 4, 2025
Updated review

Was unhappy not be or received confirmation straight away in this age of instant info you should be able to confirm with in a few minutes of purchase.

Date of experience: April 24, 2025

Just send me solid PRINTED tickets so i know i have them... not some frickin cyber tickets t that some hacker can screw up and steal my money. What if i get to the show and they tell me they are fake? After a 5-6 hour drive and hotel room?

Date of experience: March 30, 2025
Arizona
1 review
0 helpful votes
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Easy transaction
May 4, 2025

Viewed tickets. Made selection. Paid, got the ticket transfer, accepted them into Ticketmaster account, added them to Google Wallet.
ALL GOOD!

Date of experience: April 24, 2025
Texas
1 review
0 helpful votes
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Buzzfest 2025 tickets
May 4, 2025

It was a very smooth process and the pricing on the tickets was pretty fair. I look forward to purchasing more tickets for future events. Thank you for the excellent service!

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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Lost cause
May 4, 2025

The day I bought the tickets I started having problems could not find out any information that the tickets were mine or not. Today I get an email that my tickets were delivered to my email well so far they haven't been delivered.

Date of experience: April 28, 2025
Ohio
2 reviews
0 helpful votes
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I bought tickets
May 4, 2025

I bought parking garage tickets here. Good price and quick delivery.

Date of experience: April 24, 2025