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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchase was easy however the confirmation email i received didn't have the cost breakdown so i paid more than i thought i would but couldn't see why
Was an easy process to buy the parking ticket lot and received my email confirmation within minutes of purchase.
The process of purchasing tickets on here is very fast and easy
A google search indicated that this was the tickets site for the organization. I was not. TicketsOnSale refused to let me cancel.
I don't want to have to write a review to confirm my ticket purchase
Waiting for tickets to arrive and getting excited for a great venue!
Quick and easy and good communication. Ready to enjoy the entertainment!
So far, no complaints. Still waiting for the e-tickets to be sent to me. Probably would use them again.
Good experience so far but I'll be happy once I get the actual tickets emailed to me.
Ticket purchase was a smooth transaction; waiting for my actual tickets which I'm sure will be emailed as the event draws closer…
It is easy to use. User Friendly. I would definitely use this service again.
Received Confirmation eMails but not tickets? Seems odd as eMail received says " The seller has indicated that these tickets will be available by: FRI. SEP 26,2025." Which is way too late as that is the day of the show
I started at the casinorama website. I live in Canada. I purchased the tickets thinking Canadian $ only to find my invoice is in USD. Reviewing your policy and PayPal policy it's final sale. I'm paying 3x what I would otherwise have paid if I'd been more careful
I was in the process of getting a new phone and would have liked the option to be able to print off our tickets. But the ease of ordering was great and fast!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members