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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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You pay for tickets and get confirmation but not actual tickets until undetermined time
She new exactly what to do. It was perfect. $#*! this site saying has to be 50 words $#*! you 50 words
Very easy to purchase the parking spot. Parking Garage was ideal for attending event at American Airlines Center.
Only thing I don't understand is I thought tickets were going to mailed to me
I am not too crazy about having to do a survey online: i am very "old fashion" and do not like technology much. Sorry about that, i miss the old days
Thank you very much: it was fairly basic & efficient
It was okay I over paid but wtv and my ticket hasn't come in yet and the concert is in 4 days
$112 service charge per ticket is ridiculous. I will not purchase tickets through your provider again!
I still need tickets to arrive so I can put them in my my wallet to show at game
Quise comprar un boleto para el dÃa 26 de abril, el cual me llego un correo diciendo que se habÃa "cancelado" mi pago, y 3 dÃas después me llega correo que ah sido entregada mi entrada y se han cobrado el dinero, Porque cobran algo que no entregaron?
Had no idea we were in a student section and that it was first come first serve seating. Someone was in our seats and we had to get an officer to remove them. I'll never make that mistake again. Parking ticket wasn't correct and we had to walk from one end of the stadium all the way to the other end. Then to have to argue over seats I paid for was frustrating. We missed the whole beginning of the race.
Website provided very good descriptions of the available rooms.
Buying tickets for Riverdance, I was surprised by almost $100 service charge that was not disclosed before I purchased the tickets but I still want the tickets. It would have been nice to have the full cost shown before purchasing the tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members