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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,181 reviews

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Mexico
1 review
0 helpful votes
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Excelente servicio
May 26, 2025

Todo bien, la compra fácil y rápida. Muchas gracias y espero el concierto

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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No tickets yet?
May 26, 2025

I received a transaction confirmation right away but I won't get the tickets until May 31st for a June 1st concert. Why is that?

Date of experience: May 9, 2025
Indiana
1 review
0 helpful votes
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Purchased, confirmed and yet no information about accessing the parking passes I purchased.

Date of experience: May 16, 2025
Canada
1 review
0 helpful votes
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Manque de précision sur la devise
May 26, 2025
Updated review

C'est rapide mais manque de précision sur la devise et payons

Date of experience: May 16, 2025

Kfdsfsafsr
May 19, 2025
Previous review

Kfdsfsafsr

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Fine
May 26, 2025

It was fine. Easy to use but having to do this review is annoying.

Date of experience: May 16, 2025
New Jersey
1 review
0 helpful votes
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None
May 26, 2025

Nonea b a c d d d ke I would not like to rate. This is not a good standard practice. I can not just click out.

Date of experience: May 16, 2025
Canada
1 review
0 helpful votes
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Mislead
May 26, 2025

I thought I was buying tickets from ticketmaster. When I found out it was from tickets on sale I was concerned that it was not legit. I am still waiting on the actual tickets but am hopeful they are coming. I did try to cancel order but spent an hour on talikinf with a live agent who
Could not really help They told me I could resell or wait till I have the tickets. I am still waiting.

Date of experience: May 16, 2025
Canada
1 review
0 helpful votes
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Thank you
May 26, 2025

Great experience buying tickets for the Charley Crockett concert in Portland! The process was fast, easy, and secure. Customer service was helpful and responsive. Tickets were delivered on time without any issues. I'll definitely use this company again for future events. Highly recommended for any live music fans!

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Good
May 26, 2025

No issue and was satisfied with my transaction and received my ticket

Date of experience: May 16, 2025
Canada
1 review
0 helpful votes
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Tickets
May 26, 2025

Ticket sales sight easy to navigate. Confirmation confirmed.

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
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Grossly overpriced
May 26, 2025

After I bought a ticket for another game on the team's site and paid 1/5 the cost

Date of experience: May 16, 2025
Puerto Rico
1 review
0 helpful votes
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Evaluacion
May 26, 2025

Buen servicio pero Deben mejorar el mapa para escogido de asientos.

Date of experience: May 16, 2025
Colorado
1 review
0 helpful votes
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Got my tickets no problem.
I don't like being forced to do a survey though.

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Timely and efficient
May 26, 2025

System was easy to use but fees are exorbitant and seemingly unnecessary

Date of experience: May 10, 2025
West Virginia
1 review
0 helpful votes
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Scam?!
May 26, 2025

I don't believe this is a legit ticket until I see the ticket.

Date of experience: May 16, 2025
Missouri
1 review
0 helpful votes
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!
May 26, 2025

! xxxx! Xxxx! Xxxx! Xxxx! Xxxx! Xxxx! Xxxx

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
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Birthday Tickets
May 26, 2025

Purchasing the tickets was fine and uneventful. Still prefer getting actual tickets in the mail, so that you can collect them.

Date of experience: May 16, 2025
Massachusetts
1 review
0 helpful votes
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Parking space
May 26, 2025

I haven't used my space yet but I'm happy to have found one for coldplay

Date of experience: May 16, 2025
Canada
1 review
0 helpful votes
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No hablo inglés
May 26, 2025

Si me gusto la experiencia y lo recomiendo a mis amigos, para comprar

Date of experience: May 16, 2025
Canada
1 review
0 helpful votes
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Going To The Show!
May 26, 2025

Purchase & delivery as one would expect. All good, Thank you.

Date of experience: May 16, 2025