Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

62,526 reviews

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
Follow Alana M.
Unfollow Alana M.
Share Review
Report Review

Easy
May 27, 2025

Got my tickets woohoo. My sister and I are looking forward to Big Wreck at the Kee

Date of experience: May 17, 2025
Georgia
1 review
0 helpful votes
Follow Bobbie F.
Unfollow Bobbie F.
Share Review
Report Review

I got my ticket easy
May 27, 2025

It is easy and understanding to buy parking tickets and the prize is not that bad

Date of experience: May 17, 2025
New York
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Great
May 27, 2025

Amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing ww

Date of experience: May 17, 2025
Virginia
2 reviews
0 helpful votes
Follow Judith R.
Unfollow Judith R.
Share Review
Report Review

Better than Ticketmaster
May 27, 2025

Much easier to see all prices. All done. I don't t want to write anymore.

Date of experience: May 17, 2025
Florida
1 review
0 helpful votes
Follow Luis L.
Unfollow Luis L.
Share Review
Report Review

Thank you
May 27, 2025

This was great thank you but having to do this is crazy. And having a character limit too

Date of experience: May 17, 2025
Georgia
1 review
0 helpful votes
Follow JC J.
Unfollow JC J.
Share Review
Report Review

Chop house parking
May 27, 2025

Very convenient parking was a nice 10 minutes walk will do it again

Date of experience: May 17, 2025
Oregon
1 review
0 helpful votes
Follow Galen L.
Unfollow Galen L.
Share Review
Report Review

Tickets
May 27, 2025

Great job this is where I bought tickets and I am hoping it goes well

Date of experience: May 17, 2025
Wisconsin
1 review
0 helpful votes
Follow Jennifer V.
Unfollow Jennifer V.
Share Review
Report Review

Smooth purchase
May 27, 2025

Smooth purchase. No issues. Purchase went as expected. Satisfied.

Date of experience: May 17, 2025
Alabama
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Fast and easy
May 27, 2025

Good service and experience. I think this is unnecessary thanks

Date of experience: May 20, 2025
South Carolina
1 review
0 helpful votes
Follow Nicholas C.
Unfollow Nicholas C.
Share Review
Report Review

Good Job. No issues.
May 27, 2025

No problems with ordering. The worst part was having to fill out this survey.

Date of experience: May 17, 2025
Oklahoma
1 review
0 helpful votes
Follow Cendy R.
Unfollow Cendy R.
Share Review
Report Review

Good
May 27, 2025

Good experience buying tickets for the first time, and very good customer service

Date of experience: May 17, 2025
Mexico
1 review
0 helpful votes
Follow Flora S.
Unfollow Flora S.
Share Review
Report Review

Kali Uchis ticket sale
May 27, 2025

It was quick and easy to complete. I got my tickets right away.

Date of experience: May 17, 2025
Massachusetts
1 review
0 helpful votes
Follow Emily B.
Unfollow Emily B.
Share Review
Report Review

Satisfactory
May 27, 2025

The process was easy and functional. No complaints so far. Thanks!

Date of experience: May 17, 2025
Canada
1 review
0 helpful votes
Follow Olivia N.
Unfollow Olivia N.
Share Review
Report Review

Easy to use
May 27, 2025

Easy to use however I would like to receive my ticket right away verses waiting for it after being purchased.

Date of experience: May 20, 2025
Canada
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Why don't I get the tickets right away.
This makes me nervous.

Date of experience: May 17, 2025
California
1 review
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Share Review
Report Review

Easy enough
May 27, 2025

Ticket bought and received shortly after via email. No issues

Date of experience: May 17, 2025
Texas
1 review
0 helpful votes
Follow Bethany S.
Unfollow Bethany S.
Share Review
Report Review

Frisco RoughRiders
May 27, 2025

Had a wonderful time at the game with great seats. Getting the tickets was a breeze and we encountered no problems.

Date of experience: May 17, 2025
North Carolina
1 review
0 helpful votes
Follow Davie C.
Unfollow Davie C.
Share Review
Report Review

Easy
May 27, 2025

The website was easy to use and very informative! Im very excited for my event

Date of experience: May 17, 2025
New York
1 review
0 helpful votes
Follow Disappointed D.
Unfollow Disappointed D.
Share Review
Report Review

Confused
May 27, 2025

I'm still not sure if this site is a scam or not. I will be interested to see if I actually get my tickets

Date of experience: May 17, 2025
Utah
1 review
0 helpful votes
Follow Susan J.
Unfollow Susan J.
Share Review
Report Review

This was a very un user-friendly site. I hope never to have to use it again.

Date of experience: May 17, 2025