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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy. To order the tickets there were hassles. The order was for the Toronto Blue Jays
Haven't received tickets yet but so far so good! Will be back if everything works out!
I bought tickets. I don't like the digital tickets on my phone. I'd rather have a real ticket. But, I'm old. So you can take that into account. I just hope that they actually show up on my phone.
Simple easy to understood the scrunity of the process. Very glad to get the ticket so far ahead f the game
Never have bought tickets like this and using phone as tickets is going to be a challenge for my family member. Hope is goes easy. They are very apprehensive with tech and due to their age.
We went to the Canadian site but we were presented with US pricing. No need to contact us, it was just an observation.
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Accepting the tickets was a pain. Lots of technical glitches and error messages before I finally got them.
I easily chose my seats for the venue and received my tickets in a timely manner
It was an easy process and received confirmation of tickets within a few days.
The added charges are ridiculous. I thought I was buying directly from the PAC.
The process was straightforward and easy to follow. I'd use Tickets on Sale again.
Not good As I said should have got tickets when I was charged for them How do I get these tickets to my Daughter as I need her to access them on her phone
See title above. Also too many satisfa tien surveys that require at least 50 characters of conversation
No complaints yet but haven't received the tickets. I'm not sure why I have to wait until the day before the show to get them.
It was easy to use. Didn't have a problem buying the tickets. They emailed right when the tickets were ready
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members