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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got an error message and still can't get my tickets, I am going to try again today from a different computer and see if that works.
Ticketmaster app kept crashing so I hope I am able to show purchased tickets on event day.
My experience was was effortless and not complicated to use
Where are my tickets! These are orders and I received a confirmation email but no tickets!
We had a good experience in this purchase we look forward to the game
The buying process was smooth and very easy to use. Prices were affordable.
I have no comment right now I have nothing to say right now hopefully I get my tickets on time then I can give you a real answer
This being the first time I buy on this platform, I felt safe, and it was easy.
I received a email confirming parking but the confirmation email but I would receive the information for the parking by the day before my event. The email did not provide any other resource to get additional help.
I need to see the tickets Otherwise I will be very disappointed
Easy to navigate! Quick to respond - would recommend to everyone
Fine, easy, seems pretty straightforward. Don't have the tickets yet, though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members