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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good enough work I guess. I found what I needed and it was easy enough to order.
Easy time, I had to redo my information because of a glitch, but other than that, a good experience.
I cannot get my parking pass. Can't find a phone number to call to get help.
So far so good, wont know till i park.
I felt it was easy to purchase the tickets online. I had no issues
Not getting tickets until 1 day before concert when I payed for them 3 days ago is not how I do business
Feel significantly price gouged on my ticket purchase through you
Well, the purchase the tickets wasn't that big of a deal but then you needed to do a follow up if you were trying to get rid of the tickets and you can't go, so I had to go give my tax ID number which is my Social Security number and everything just to go there and sell the ticket so now the tickets that I bought, if I resell them, I have to pay tax on the money that I just got from selling the tickets
Good it was easy too do and overall a good experience thank you
Nothing to review just a normal ticket purchase thank you..
Easy service. Quick delivery. Wish I could have added my tickets to my wallet.
Was simple, quick and efficient to order tickets. Email confirmation came right away.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members