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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had an easy experience ordering tickets. The ballet was great
Prices were listed in American funds and then my credit card was charged with Canadian funds. All legal but a little slippery.
It's been a little confusing so far and I'm a day out from my event so I'm nervous I don't have tickets in hand yet.
I have not received anything that I can download to add to my apple wallet
Looked for tickets. Found some near where some friends are sitting. Ticket transfer was smooth
Everything worked out as planned. I have yet to receive my tickets though
I paid double, in US dollars, plus fées for a better seat that is available at in Canada at half. No refund.
Wanted to purchase some tickets for my bfs birthday, no hassle and simple process
It would be preferable to be able to add filters for aisle seats and also select actual seats to purchase.
I can't say I don't have actual tickets yet. Perhaps wait to survey.
Great i will be willing and more then happy to buy parking tickets from u guys
TicketsOnSale delivered tickets just as they should have. Should there be exclamation points for doing what you were paid to do?
I don't like getting hit. Up for more money for squirrelly offers after spending $500 for two tickets.
I received my tickets in an efficient manner, but I want to know why I paid almost $45 for each ticket, but the price on the actual ticket says $6?
Instructions weren't clear regarding setting up an account and if I needed to download an app. Ultimately, didn't have to do either as the tickets were provided as a. Pdf in email, but was a little concerned leading up to the game.
Great! The experience was smooth and I am looking forward to the show!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

