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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,397 reviews

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New Jersey
1 review
0 helpful votes
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It was easy, ordering tickets
June 28, 2025

I had an easy experience ordering tickets. The ballet was great

Date of experience: March 8, 2025
New York
1 review
0 helpful votes
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Amazing!
June 28, 2025

Ticket arrived the next day and it was so easy to access! Thank you!

Date of experience: June 21, 2025
Canada
1 review
0 helpful votes
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Deceiving prices
June 28, 2025

Prices were listed in American funds and then my credit card was charged with Canadian funds. All legal but a little slippery.

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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First time using Tickets on Sale
June 28, 2025

It's been a little confusing so far and I'm a day out from my event so I'm nervous I don't have tickets in hand yet.

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
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Afed
June 28, 2025

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Date of experience: June 18, 2025
Missouri
1 review
0 helpful votes
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Mizzou tickets
June 28, 2025

Smooth transaction. Easy to purchase. Would purchase again if needed.

Date of experience: June 24, 2025
Canada
1 review
0 helpful votes
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Tickets on sale confirmation
June 28, 2025

I have not received anything that I can download to add to my apple wallet

Date of experience: June 24, 2025
California
2 reviews
0 helpful votes
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Easy transfer
June 28, 2025

Looked for tickets. Found some near where some friends are sitting. Ticket transfer was smooth

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Good
June 28, 2025

Everything worked out as planned. I have yet to receive my tickets though

Date of experience: June 18, 2025
Canada
1 review
0 helpful votes
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I paid double, in US dollars, plus fées for a better seat that is available at in Canada at half. No refund.

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
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Jumbo shrimp tickets
June 28, 2025

Wanted to purchase some tickets for my bfs birthday, no hassle and simple process

Date of experience: June 18, 2025
Georgia
1 review
0 helpful votes
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Seat Selection
June 28, 2025

It would be preferable to be able to add filters for aisle seats and also select actual seats to purchase.

Date of experience: June 18, 2025
Illinois
1 review
0 helpful votes
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Na
June 28, 2025

I can't say I don't have actual tickets yet. Perhaps wait to survey.

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Thanks
June 28, 2025

Great i will be willing and more then happy to buy parking tickets from u guys

Date of experience: June 18, 2025
Texas
2 reviews
0 helpful votes
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Received as they should have done.
June 28, 2025
Updated review

TicketsOnSale delivered tickets just as they should have. Should there be exclamation points for doing what you were paid to do?

Date of experience: June 18, 2025

I don't like getting hit
June 20, 2025
Previous review

I don't like getting hit. Up for more money for squirrelly offers after spending $500 for two tickets.

Date of experience: June 10, 2025
Oregon
1 review
0 helpful votes
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I received my tickets in an efficient manner, but I want to know why I paid almost $45 for each ticket, but the price on the actual ticket says $6?

Date of experience: June 18, 2025
Arkansas
1 review
0 helpful votes
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Instructions
June 28, 2025

Instructions weren't clear regarding setting up an account and if I needed to download an app. Ultimately, didn't have to do either as the tickets were provided as a. Pdf in email, but was a little concerned leading up to the game.

Date of experience: June 15, 2025
New York
1 review
0 helpful votes
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Fast
June 28, 2025

Fast, easy and reliable service. Had my tickets in a few days and they came right through my email. No hassle whatsoever. Will use this site again.

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
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Great
June 28, 2025

Wonderful experience will always book with them thanks so much for such a speedy process

Date of experience: June 18, 2025
Kentucky
1 review
0 helpful votes
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Lyle Lovett Tickets
June 28, 2025

Great! The experience was smooth and I am looking forward to the show!

Date of experience: June 18, 2025