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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great! Easy to use this program. Only, where are my tickets? Thank you!
It was excellent. I received a parking pass in hours at a reasonable price.
I have the email with the tickets in them…………. That's all I have to say
It was not made clear to us that this was a resale ticket website, and we paid significantly more than we would have we not purchased on the original site of Cirque du Soleil.
I was duped. Excessive cost! Very disappointing experience…
Anxiety, paid 3 times the price of tickets and I'm told I will not have tickets until day before game
My personal experience purchasing tickets off of the Tickets on sale website was the easiest and most effective online purchase I have ever made. The website giving you a step by step guide to purchasing the tickets off your choice in a very simple matter by filtering certain price ranges and seating ranges closer to your liking; the site not only that but post purchase made sure to follow up with a very informative email discussing the event i purchased tickets for as well as they're resources they offer in case of a problem with the transaction. Overall the experience i had with tickets on sale was a 10/10 and would most definitely be using this site for any future purchases to an event.
I got the confirmation Email but when I openned it, the barcode was not in the transfere. I was a pain in the butt becuse I could not parking the lot.
Payment was all fine, but had issues with acquiring access to the tickets and logging into the right account to receive them, overall somewhat frustrating experience.
Perfectly fine. Completely fine and nothing negative or extraordinary
Expensive easy to use but additional charges are outrageous but this was for my 13 year old son and I would do anything for him
Ticket Master was unable to answer call for assistance while on hold for 25 minutes plus.
Seamless. I am not adding anymore characters. Thanks for asking.
It was easy to buy a ticket on this website. I had no issues at all. I would do this again :)
I was looking to get tickets for my husband since he loves baseball. It was convenient, but a bit expensive.
Good, I still haven't received my 2 tickets for tomorrow 06/18/2025
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

