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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,693 reviews

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California
1 review
0 helpful votes
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Easy to use
June 28, 2025

Great! Easy to use this program. Only, where are my tickets? Thank you!

Date of experience: June 17, 2025
New Jersey
1 review
0 helpful votes
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Parking pass purchase
June 28, 2025

It was excellent. I received a parking pass in hours at a reasonable price.

Date of experience: June 11, 2025
Michigan
1 review
0 helpful votes
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I have the email with the tickets in them…………. That's all I have to say

Date of experience: June 23, 2025
Canada
1 review
0 helpful votes
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Misleading
June 28, 2025

It was not made clear to us that this was a resale ticket website, and we paid significantly more than we would have we not purchased on the original site of Cirque du Soleil.

Date of experience: June 20, 2025
North Carolina
1 review
0 helpful votes
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Great
June 28, 2025

Awesome, very easy not complicated at all. Tickets were cheap too

Date of experience: June 17, 2025
Canada
1 review
0 helpful votes
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I was DUPED
June 28, 2025

I was duped. Excessive cost! Very disappointing experience…

Date of experience: June 23, 2025
Canada
1 review
0 helpful votes
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Do not have my tickets yet
June 28, 2025

Anxiety, paid 3 times the price of tickets and I'm told I will not have tickets until day before game

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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My personal experience purchasing tickets off of the Tickets on sale website was the easiest and most effective online purchase I have ever made. The website giving you a step by step guide to purchasing the tickets off your choice in a very simple matter by filtering certain price ranges and seating ranges closer to your liking; the site not only that but post purchase made sure to follow up with a very informative email discussing the event i purchased tickets for as well as they're resources they offer in case of a problem with the transaction. Overall the experience i had with tickets on sale was a 10/10 and would most definitely be using this site for any future purchases to an event.

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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Good
June 27, 2025

The experience I had with this ticket was very good with no problems to speak of

Date of experience: June 17, 2025
Nevada
1 review
0 helpful votes
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I got the confirmation Email but when I openned it, the barcode was not in the transfere. I was a pain in the butt becuse I could not parking the lot.

Date of experience: June 14, 2025
Canada
1 review
0 helpful votes
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Easy process
June 27, 2025

Buying tickets was super convenient and easy to follow along

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Fine
June 27, 2025

Forcing me to give a experience that i paid for is nonsense! Ok

Date of experience: June 17, 2025
Canada
1 review
0 helpful votes
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Issues with tickets and account
June 27, 2025

Payment was all fine, but had issues with acquiring access to the tickets and logging into the right account to receive them, overall somewhat frustrating experience.

Date of experience: June 15, 2025
District of Columbia
1 review
0 helpful votes
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Totally fine
June 27, 2025

Perfectly fine. Completely fine and nothing negative or extraordinary

Date of experience: June 17, 2025
Washington
1 review
0 helpful votes
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Expensive but easy to use
June 27, 2025

Expensive easy to use but additional charges are outrageous but this was for my 13 year old son and I would do anything for him

Date of experience: June 17, 2025
New Jersey
1 review
0 helpful votes
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No support
June 27, 2025

Ticket Master was unable to answer call for assistance while on hold for 25 minutes plus.

Date of experience: June 17, 2025
Delaware
1 review
0 helpful votes
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Great service
June 27, 2025

Seamless. I am not adding anymore characters. Thanks for asking.

Date of experience: June 17, 2025
Tennessee
1 review
0 helpful votes
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Easy process
June 27, 2025

It was easy to buy a ticket on this website. I had no issues at all. I would do this again :)

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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Received my tickets
June 27, 2025

I was looking to get tickets for my husband since he loves baseball. It was convenient, but a bit expensive.

Date of experience: June 21, 2025
Canada
1 review
0 helpful votes
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Tickets
June 27, 2025

Good, I still haven't received my 2 tickets for tomorrow 06/18/2025

Date of experience: June 17, 2025