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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,401 reviews

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Tennessee
1 review
0 helpful votes
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Reseller overpriced
June 29, 2025
Updated review

Very disappointed that I paid a 2 X premium on tickets for the Smokies and didn't realize it until after the purchase.

Date of experience: June 19, 2025

Easy to navigate not a great pic of the field tho
June 22, 2025
Previous review

Easy to navigate not a great pic of the field tho

Date of experience: June 12, 2025
Pennsylvania
1 review
0 helpful votes
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Follow up
June 29, 2025

I keep reversals asking if I received a confirmation email. Why so many?

Date of experience: June 19, 2025
Tennessee
1 review
0 helpful votes
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Professional parking
June 29, 2025

Had no issue. Was smooth and very professional. Would really recommend this parking

Date of experience: June 19, 2025
Tennessee
2 reviews
0 helpful votes
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Worth the money
June 29, 2025

I paid $100 for my parking ticket for an Atlanta Braves game and not only was it covered and safe, the attendants were friendly and the location was literally across the street from the ballpark. I would definitely consider reserving parking again in the future.

Date of experience: June 18, 2025
Canada
1 review
0 helpful votes
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Worried
June 29, 2025

I am worried that the tickets are good. I was also VERY disappointed that they were in US funds. I had no idea. So an $85 ticket ended up being close to $250 Canadian.

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
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Didn't like no refund policy
June 29, 2025

I was excited to find a reasonably priced parking spot for my event. However, due to circumstances I didn't need the door any longer but could get a refund. Hated i list $100

Date of experience: June 19, 2025
New York
1 review
0 helpful votes
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All good
June 29, 2025

All good well defined beautiful nice one goofy sweet well perceived

Date of experience: June 19, 2025
Canada
1 review
0 helpful votes
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Regret using
June 29, 2025

Customer service was very good although i was very disappointed that the order stated that i couldn't cancel order. I made an error in the number of tickets purchased. I immediately went on website to cancel and re purchase 6 out of 8 tickets but it stated i could not cancel. I decided to contact customer service to see if there was anything that they could do but they could not help me with this. There should be a grace period before the order is processed for this.

Date of experience: June 12, 2025
Canada
1 review
0 helpful votes
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Expensive
June 29, 2025

No problems however first tier tickets were sold out early.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
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Excellent
June 29, 2025

Excellent experience with the purchase of my tickets, highly recommended

Date of experience: June 19, 2025
Texas
2 reviews
0 helpful votes
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Races
June 29, 2025

Pretty easy not a lot of fuss. I haven't seen my tickets yet but hopefully all is well.

Date of experience: June 19, 2025
Pennsylvania
1 review
0 helpful votes
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Very Easy System
June 29, 2025

Had no trouble finding and ordering the tickets I needed. Does anyone really read these? If so, have you ever wondered how it feels for the opposite body type to have sex? Like if you have a P do you ever wonder what a V feels like? Or vice versa of course. I don't mean transitioning, just wondering about the opposite sensation. Yeah, me too.

Date of experience: June 22, 2025
Illinois
1 review
0 helpful votes
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Sikeston
June 29, 2025

Good experience. Had no issues with ordering and receiving the tickets.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
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Clipse Tickets
June 29, 2025

Smooth experience and easy, automatic link to my Ticketmaster account.

Date of experience: June 19, 2025
Canada
1 review
0 helpful votes
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Good
June 29, 2025

Good, havent received ticket yet. How can i get the ticket for the event

Date of experience: June 19, 2025
Washington
1 review
0 helpful votes
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Nice
June 29, 2025

Good and and quick, really easy to purchase and they are very secure

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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Scary
June 29, 2025

Well I received my tickets two hours prior to the concerts,, had me nervous a moment but they did come so thank u

Date of experience: June 23, 2025
Canada
1 review
0 helpful votes
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Good site
June 29, 2025

Easy site to use, simple process; used it to find tickets for an event

Date of experience: June 22, 2025
Canada
1 review
0 helpful votes
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Thanks you
June 29, 2025

Nice skykyddkydoylduldyluddulpudpdudulchdyldyldyldul

Date of experience: June 19, 2025
Arizona
1 review
0 helpful votes
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Good
June 29, 2025

Great. Very good. Thank you. It was good. Very good. Very very very good

Date of experience: June 18, 2025