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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,384 reviews

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California
1 review
0 helpful votes
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It was fine
July 14, 2025

It was fine.Theres not much to say, maybe it would be nice to lower the price of the ticket parking price.Thank you.

Date of experience: June 30, 2025
Alaska
1 review
0 helpful votes
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Easy
July 14, 2025

Easy on line and hopefully a great concert! 🎵 Thanks i
Hopefully a great sunny day too!

Date of experience: July 3, 2025
Georgia
1 review
0 helpful votes
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It was easy
July 14, 2025

Everything is good. Fast and easy. I went to purchase the tickets and It was easy to do

Date of experience: July 3, 2025
Canada
1 review
0 helpful votes
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I received a confirmation email that I received the tickets right away. Then I received an email stating that my order was confirmed and my tickets would be available the day before the event. One week later I received an email asking if I received a confirmation email which is a little bit misleading and hoping I get my tickets.

Date of experience: July 3, 2025
New Hampshire
1 review
0 helpful votes
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Tix
July 14, 2025

The site is good, I just wish it was a little more user friendly on mobile

Date of experience: July 3, 2025
Texas
1 review
0 helpful votes
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Easy to do
July 14, 2025

We decided the day before to go see a baseball game downtown. Purchasing tickets was easy and they were great seats!

Date of experience: July 6, 2025
Canada
1 review
0 helpful votes
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Don't want to rate it
July 14, 2025

Do not want to rate it until I get my tickets. First experience with you and I hate rating things

Date of experience: July 3, 2025
Puerto Rico
1 review
0 helpful votes
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Good Experience
July 14, 2025

It was a swift and effective experience overall. No complaints. Good service.

Date of experience: July 3, 2025
New Jersey
1 review
0 helpful votes
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Great experience
July 14, 2025

Simple and straightforward, no issues experienced in buying and collecting.

Date of experience: July 7, 2025
Canada
1 review
0 helpful votes
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Purchase
July 13, 2025

It was good. No issues to write about unremarkable. Tickets ordered without incident

Date of experience: July 3, 2025
Canada
1 review
0 helpful votes
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First time so far so good
July 13, 2025

First time so far so good we will see when my tickets arrive on time I'll be happy

Date of experience: July 7, 2025
Missouri
1 review
0 helpful votes
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No shuttle
July 13, 2025

The shuttle never came and we had to walk to the venue. We were very disappointed.

Date of experience: July 3, 2025
District of Columbia
1 review
0 helpful votes
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No issues
July 13, 2025

No issues - very easy - not hard - asking for reviews is a little demanding

Date of experience: July 6, 2025
New Jersey
1 review
0 helpful votes
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Pre-Paid Parking
July 13, 2025

I checked several sites for available pre paid parking for an event at MetLife Stadium and found the TicketsOnSale site. The site was generally friendly and easy to order my tickets at a reasonable cost.

Date of experience: July 3, 2025
Missouri
1 review
0 helpful votes
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Great experience
July 13, 2025

Tickets easily transferred to me shortly after purchase, no issues

Date of experience: July 3, 2025
Indiana
1 review
0 helpful votes
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*
July 13, 2025

***************************************************

Date of experience: July 3, 2025
Puerto Rico
1 review
0 helpful votes
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Exelente
July 13, 2025

Exelente servicio recomendado! Hasta el momento todo bien

Date of experience: July 3, 2025
New Jersey
1 review
0 helpful votes
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Great
July 13, 2025

Had no problems trying to find the tickets I need and very good pricing

Date of experience: July 3, 2025
Texas
1 review
0 helpful votes
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Great site!
July 13, 2025

Super easy and way better than TicketMaster. Dont look any further when you want to purchase tickets to the best events.

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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I haven't even received my tickets yet so idk why it wants me to write a review and keeps sending me emails to do it, I haven't gotten my tickets yet and ordered almost 2 weeks ago so there's nothing to write.

Date of experience: July 3, 2025