Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was fine.Theres not much to say, maybe it would be nice to lower the price of the ticket parking price.Thank you.
Everything is good. Fast and easy. I went to purchase the tickets and It was easy to do
I received a confirmation email that I received the tickets right away. Then I received an email stating that my order was confirmed and my tickets would be available the day before the event. One week later I received an email asking if I received a confirmation email which is a little bit misleading and hoping I get my tickets.
The site is good, I just wish it was a little more user friendly on mobile
We decided the day before to go see a baseball game downtown. Purchasing tickets was easy and they were great seats!
Do not want to rate it until I get my tickets. First experience with you and I hate rating things
It was a swift and effective experience overall. No complaints. Good service.
Simple and straightforward, no issues experienced in buying and collecting.
It was good. No issues to write about unremarkable. Tickets ordered without incident
First time so far so good we will see when my tickets arrive on time I'll be happy
The shuttle never came and we had to walk to the venue. We were very disappointed.
I checked several sites for available pre paid parking for an event at MetLife Stadium and found the TicketsOnSale site. The site was generally friendly and easy to order my tickets at a reasonable cost.
Tickets easily transferred to me shortly after purchase, no issues
Super easy and way better than TicketMaster. Dont look any further when you want to purchase tickets to the best events.
I haven't even received my tickets yet so idk why it wants me to write a review and keeps sending me emails to do it, I haven't gotten my tickets yet and ordered almost 2 weeks ago so there's nothing to write.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

