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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy use of an app to find the parking that works for our event.
I ordered my tix Friday night for a Saturday event. They took a couple hours, but they were in my inbox before I went to bed. Just downloaded them to Apple wallet and I was golden, good to go. All the updates and confirmation links worked excellently and explained the procedure and which step I was on for delivery.
Tea Party tickets you guys provided me them last time too. They are more expensive through your service so this will be the last time I use this service.
It couldn't have been easier to get concert tickets. It was fast, easy and I appreciated that there were follow up emails letting me know next steps and confirming everything!
I purchased the tickets I wanted without issue and was subsequently emailed a confirmation.
Pretty straightforward experience. The follow up emails give me a sense of confidence that the tickets will be sent in time for the game.
Tickets were booked quickly from Germany. It's amazing that the tickets should only be available one day before the event. Hopefully everything will work out...
I went on your site to purchase tickets as of a week from the time you secured my payment I still don't have my actual tickets. I want to know why.
Can someone help me?
Easy. Looking forward to receiving my actual parking passes.
It's been easy to navigate and very helpful!. I love how easy it is to see and confirm your tickets.
I still do not have my ticket yet, only confirmation. Tickets should be provided immediately. This stuff about them being "released" seems just a ploy, especially when the confirmation is followed by daily ads. Just send thebticket please.
Got my tickets and things went very smooth. It felt like someone scalped the tickets directly to me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members