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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,614 reviews

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Tennessee
1 review
0 helpful votes
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Great
March 9, 2023

It was easy to use and follow. Any one can use it and understand it.

Date of experience: March 9, 2023
Texas
1 review
0 helpful votes
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Terrible Site
April 8, 2023

Everything seemed to go OK through receiving my payment for the tickets I ordered. Receiving my tickets has been an absolute train wreck! First they want me to download a "free" app that wants credit card information and charges an annual subscription fee (not my definition of free app). Then when I fill out all the boxes for the app it won't let me log in- says problem with either user name or password. I have tried several times and no good. NO answer on phone in help line. Please HELP me get my tickets!

Date of experience: March 9, 2023
Indiana
1 review
0 helpful votes
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Instant tickets
April 8, 2023

I thought like ticket master I would get instant tickets even tho it was mobile and not physical tickets it's saying I won't get them until the 17th of July.

Date of experience: March 9, 2023
Pennsylvania
1 review
0 helpful votes
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After returning to the site to complete my transaction… the site gave me a "Site Expired" then an " Empty Cart" notification. I received email stating that the transaction was completed, but I am still skeptical that my tickets are good.

Date of experience: March 9, 2023
California
1 review
0 helpful votes
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Tickets
March 9, 2023

So far, all is good! Thank you Ot was just very easy and user friendly!

Date of experience: March 9, 2023
Colorado
1 review
0 helpful votes
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N/a
March 9, 2023

My experience was great. Easy. Outgoing. W
Easily able to manage

Date of experience: March 9, 2023
California
1 review
0 helpful votes
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Still don't have my tickets
April 8, 2023

I ordered a ticket to an event. Received a email that my tickets were ready to accept. Once I accepted the tickets I was taken to an error screen saying someone else accepted the tickets.

Date of experience: March 9, 2023
Texas
1 review
0 helpful votes
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Good thank you. It's all I knew to get parking tickets. When will I get my email information on my parking ticket? Help help help

Date of experience: March 8, 2023
Colorado
1 review
0 helpful votes
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Thanks I think?!?!
April 8, 2023

Was a bit surprised about the price of a GA ticket the weird part was there were several options I went with the cheapest option. I am confused as to how there was four different prices for GA tickets I dunno it seemed haphazard is all not to mention the ad that came up six times while I was purchasing my tickets that read to hurry as the tickets are being bought out fast! Kind of made me feel pressured to be honest.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Buddy Guy tickets
March 9, 2023

Well, I won't be able to describe until I get my tickets and see the show

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Crap. Way over priced. Tickets were half price from the actual venue

Date of experience: March 8, 2023
Texas
1 review
0 helpful votes
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Website Sucks.
April 8, 2023

It told me my cart expired and so it never gave me any information about the order, but then I get an email saying I did in fact buy the tickets.

After buying them on a different ticket site. And this crappy site won't do anything about it.

Date of experience: March 8, 2023
Michigan
1 review
0 helpful votes
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Excellent
March 9, 2023

Fast and easy. Excellent prices. Will definitely shop here for tickets again.

Date of experience: March 8, 2023
Rhode Island
1 review
0 helpful votes
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ReSale Tix
February 20, 2023

I had a good experience purchasing these comedy tickets. The tickets were promptly shared with me via ticketmaster.

Date of experience: February 20, 2023
Massachusetts
1 review
0 helpful votes
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Great experience
February 18, 2023

This is the third year in a row I have used this site for tix. Its been great

Date of experience: February 17, 2023
Nevada
1 review
0 helpful votes
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Simple, Clean and Fast
February 17, 2023

Pretty simple and clean really. I guess we'll see in May come game time?

Date of experience: February 17, 2023
Maryland
1 review
0 helpful votes
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It was fine. Except I would like to see my tickets electronically

Date of experience: February 17, 2023
California
2 reviews
0 helpful votes
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Overall the site was a breeze to use and the graphics were helpful. The service charges seemed unreasonably high, especially for cheaper tickets. The service charges should be proportional to the price of the tickets being purchased rather than a flat rate.

Date of experience: February 17, 2023
Washington
1 review
0 helpful votes
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Good
February 17, 2023

Good cheap ticket price, with protection plan. Good communication.

Date of experience: February 17, 2023
Colorado
1 review
0 helpful votes
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Wrestle fan
February 17, 2023

Very good professional and prompt very satisfied will use again

Date of experience: February 17, 2023