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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was quick and easy, now I'm just waiting on my event!
Great service. Was cheaper than events now and better seats.
I think paying $50 in fees per ticket is ridiculous.
So much more high, double the price, I was very dissatisfied
This site is a scam and I do not recommend to anyone every. Do not use or trust
It was very efficient and professional ordering tickets from this site
The fees were a 3rd of the ticket price! Way too expensive for what it's worth.
You over charge for an event. A 3rd party website that is not needed and when trying to make a quick ticket purchase
The online purchase experience was fine, but I could not look at the seats to see where they were located.
Dont like eletronic delivery to phone
Wish you can email me so i can print it up
Decent customer service, online chat was busy but efficient and answered my questions
After purchasing I received an email saying my ticket order was cancelled
Made my choices easier & more pleasant. Very good explanation of pricing & seating instructions.
So easy! And prices are incredible :) definitely a go to.
First it was $101, then the summary shows $146 which I was like okay after taxes and fees etc… but then my credit card is charged $199 (for Rick the park in London). I am unlikely to use this service ever again
Easy to purchase but don't like the uncertainty of the tickets
I thought I bought tickets. Now I learned that some third party has to give them to me.
I have received an email that my order was cancelled without any type of explanation - simply cancelled and they inform there is a hold for 3 days for my money. So I dont have another opportunity of buying another available ticket for the event. Totally unfair, also I am unable to contact a human being to help me with the issue. Its simply a system thru text which does not help either. Very dissapointed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members