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TicketsOnSale

3.9

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,213 reviews

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California
1 review
0 helpful votes
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Beware! They will take your money online and then when you show up to park, they won't let you! And of course there is no one there to help!

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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The additional $7.50 surcharge was a surprise. Wont be using your service again

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Concert Tickets
June 13, 2024

I purchased tickets, but I was unhappy that they will e-mail me later to actually send me the tickets so I can download them on my phone. I prefer to get the tickets immediately when I buy them not wait. So I am a bit nervous about actually getting the tickets sent to me before the concert on July 25.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Gouged
June 13, 2024

Didn't know I was ordering through you. Shame on you. Paid far more. So upsetting.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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The event was abruptly rescheduled to a date that I cannot make. I reached out to Ticketsonsale to get a refund for the event, they said "too bad" they can't do anything about it. I was under the assumption that I have buyer's protection. I guess not. I will never use Ticketsonsale again.

Date of experience: June 3, 2024
Tennessee
1 review
0 helpful votes
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Poor Communication - high cost
June 13, 2024

Bought overpriced tickets. App never showed my purchase. Only got tickets via email 3 days before the concert. Concert was terrible.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Fast & Reliable
June 13, 2024

Using this for the 1st time. Got a great deal on the tickets. I also received the tickets in minutes.

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Bamboozled
June 13, 2024

I went through the venues website to buy the tickets I purchased. I paid $35 per ticket but when I found the original marketing for the event it said it was selling tickets for $15. Not a great impression to just take extra money from people during this time period.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Price misleading
June 13, 2024

Price was in American dollars, but through the purchase process, it was not indicated until the very end, in small print, which I did not notice. I live in Canada, and bought a ticket for a venue in my hometown, and had no reason to think the price indicated was not Canadian currency. Also, I paid $650 Canadian for my two tickets, and found out later similar seats sold for $100 directly from the venue. Never again!

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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I printed a receipt for the ticket purchase...why can i not use this ticket receipt for entrance into the concert on October 22? Not everyone has a cell phone

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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Gaining control of my tickets
June 13, 2024

I bought concert tickets and want to put them in my Apple wallet but I am unable for some reason. I spent a lot of money on these tickets. I hope I didn't get scammed by TicketsOnSale but it feels like I did. I won't ever use this service again unless something changes!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Scam
June 13, 2024

Tickets price was double
Of other sites and I don't even have the actual tickets yet even after completing the purchase.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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The restrictions are not stated until payment has been made and there is no recourse

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Would never use the service again
June 13, 2024

The site charged me in US dollars, I am in Canada and the event is down the street. This was not disclosed. I could have purchased the same tickets in CAD and been charged $200 less.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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I believe I was ripped off
June 13, 2024

I did not realize the ticket was GA parking for 250.00. I had already bought GA ticket for 50.00. There is no way to cancel. This is the last time I buy parking like this.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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I got ripped off bad
June 13, 2024

I was tricked into buying tickets for almost $250 more than they are worth. Got scammed by you guys! I'd love to know how it legal to do this?

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Problems with Ticketmaster App
June 13, 2024

I purchased tickets for the Asia show at the OLG Stage, but the app will not work on my older phone. A company rep was able to show me how I could still get my tickets and display them when entering the venue. I tried his suggestion and it worked.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Extra fees
June 13, 2024

Extra fees on top of ticket price. I feel like it's a ripoff. Ridiculous charged two different fees

Date of experience: June 3, 2024
North Carolina
4 reviews
0 helpful votes
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Refund policy SUCKS
June 13, 2024
Updated review

You suck and suck you suck you suck you suck you suck you suck u suck

Date of experience: June 3, 2024

Quick and easy
May 13, 2024
Previous review

Quick and easy

Date of experience: May 3, 2024
South Carolina
3 reviews
1 helpful vote
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Your not helpful at all you should have different ways of delivering the tickets to the buyer.

Date of experience: June 3, 2024