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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good. I searched up tickets and ordered them. Was not difficult.
All around the ticket prices are way too high for this event! Wow.unexpected!
My wife loved buying this ticket for me off ur website we know a caveman could do was surprised she could figure it out she will use it again 2 but me something
So far things have gone very smoothly. But while looking for tickets you can't see exactly where the seats are located.
I was concerned that I bought my tickets from a scam site after the purchase. When I completed the purchase it said I would be notified after processing...something like that...anyway, everything was legit and I got my ticket!
Great … was able to have plenty of time to complete the transaction
About an hour before our concert I purchased a premium parking pass and received a link to the pass within minutes. It was a lifesaver!
When selecting seats it only gives the general seating area. You do not get to view the actual seats. For $1300 you'd think I could choose my seats for the show.
Getting the ticket was quick and easy. Even tho I had issues using my ticket customer service was extremely helpful
Straight forward. It's easier than you may think so be sure to check your email to download your tickets shortly after you purchase. Then just download and print the PDF and you're good to go.
The ticket prices were clear but I isn't know you would charge me another 150.00 in fees! How did I not know that? Because it wasn't clear until after I bought them and saw the fees in the reciept!
No invoice of ticket price and fees was given before payment was asked for.
I purchased tickets on Nov 15 and an email stated I would not receive them electronically until a few days before the event which is a month away. I'm not a fan of this feature with all the fraudulent tickets out there. It leaves me unsure and a bit stressed. Time will tell.
Became concerned I wasn't going to receive the ticket prior to game day. But it was there.
Pretty efficient and self explanatory very easy to navigate and purchase tickets
Was able to locate preferences and be able to get what I wanted
$53 service fee is ridiculous it should be $20 max! And every response i get doesn't answer my question
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members