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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,005 reviews

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Illinois
1 review
0 helpful votes
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Quick and easy.
December 11, 2024

Ticket transfer was quick and easy. Will definitely use this service again.

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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Ending invoice seemed high
December 11, 2024

Ending invoice was over $60.00 per ticket above listed price and $180.00 each above face vslue of ticket.

Date of experience: December 1, 2024
Massachusetts
1 review
0 helpful votes
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Overall good
December 11, 2024

It was a good experience. I just wish they would send your tickets within 24 hours of purchase.

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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Good service
December 11, 2024

Everything went really smoothly and Im excited to see my event :)

Date of experience: November 30, 2024
Canada
1 review
0 helpful votes
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Nothing
December 11, 2024

Nothing experienced, everything was fine.
Thank you very much

Date of experience: November 30, 2024
Canada
1 review
0 helpful votes
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Amazing
December 11, 2024

Amazing, awesome, fun, cool, lit, fabulous, stunning, and

Date of experience: November 30, 2024
North Carolina
1 review
0 helpful votes
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Not bad
December 11, 2024

The one thing I didn't like was the fact that you had to wait 24 hours before you received the ticket. That may be the reason I never go to this site again. However, the rest of the process was fine.

Date of experience: November 30, 2024
Pennsylvania
1 review
0 helpful votes
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Good service
December 11, 2024

It was a good experience. I appreciate how fast everything went

Date of experience: November 30, 2024
Tennessee
1 review
0 helpful votes
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It was easy
December 11, 2024

Very simple to use! Gonna order from here again definitely! Will recommend

Date of experience: November 30, 2024
Missouri
1 review
0 helpful votes
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.
December 11, 2024

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Date of experience: November 30, 2024
North Carolina
1 review
0 helpful votes
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Ordering was easy
December 11, 2024

Ordering tickets was super easy. No issues at all. Ticketmaster is good.

Date of experience: December 7, 2024
Tennessee
1 review
0 helpful votes
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Thank you!
December 11, 2024

Smooth process. Thank you. Will definitely use the service again.

Date of experience: November 30, 2024
Canada
1 review
0 helpful votes
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Accès en francais
December 11, 2024

Inquitude ´a cause de la langue"………"……………………………………….

Date of experience: November 30, 2024
Michigan
1 review
0 helpful votes
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Easy and wonderful
December 11, 2024

So easy and got the tickets instantly, will definitely recommend to others

Date of experience: November 30, 2024
New York
1 review
0 helpful votes
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Happy
December 11, 2024

They were added to my account. There was no problems. They were added within a day from my purchase.

Date of experience: November 30, 2024
Maryland
1 review
0 helpful votes
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It's great
December 11, 2024

Super great and easy to do and was super easy to get my tickets

Date of experience: November 30, 2024
South Carolina
1 review
0 helpful votes
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It was good.
December 11, 2024

The experience was fine. The extra fees made the tickets so much more expensive than they have to be.

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
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Simple
December 11, 2024

Easy and simple to use and affordable. So can I have my ticket now

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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So Far So Good
December 11, 2024

Just a warning to newbies - read the fine print if you think you can buy the insurance and it applies to things like "plans change". It does not - has to be Act of God stuff! Who knew!

Date of experience: November 30, 2024
North Carolina
1 review
0 helpful votes
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Thanks
December 11, 2024

Just doing a mandatory review... not sure why I have to submit 50 characters...

Date of experience: November 30, 2024