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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I could have gotten these tickets directly through Ticketmaster for less money.
Good. Thank you okay. I haven't reviewed my tickets yet but okay
I like the easy process but the service charges and fees were a lot more than I expected!
List price was $200 and after I hit purchase it was almost $309!
I bought parking for 61 bucks for jingle ball you the. Verified it like 1 times scammy and my last purchase ever from you better work or I will do a charge back
I ordered the tickets and received the confirmation, but was receiving an error message when trying to view the barcodes (that you need for admittance to the game) - and this was very upsetting. I finally was able to download an app to get it to work (I hope) but the process is not as clean as it needs to be.
Easy to navigate and purchase tickets on the web page. Will use again.
Fees were not disclosed prior to purchasing tickets and were very high. Won't but from this site again.
Overall good experience buying tickets for the Nutcracker. Easy process.
Thought we ordered yesterday. Did not go through. Told I had a 10% discount. Tried 3 times to enter the discount. Refused every time. Too many add on at the end. I have always clicked no but have been caught in the charges on my card. Does create friends.
Simple and easy to order concert tickets. More then traditional prices but still was able to get what I needed for my daughter.
The process is a bit confusing specifically when accepting the tickets. There is no real button to accept which is confusing. Aside from that the process was ok.
I paid for ticket 11/24/24, but still waiting ticket. I could receive my ticket 12/28/2024
Do not buy tickets from ticketsonsale.com. They add secret fees to the price you think you're paying up to $200. Plus they don't give refunds if you make an error and buy the wrong thing. Also if you watch a Canadian show they will charge you USD.
I can't view my tickets to Chicago (band) at Winstar. My problem is simple and I did not need 50 words to explain. Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok merry Christmas and very happy new year
Thank you.
I tried to cancel my purchase due to a scheduling conflict but was not allowed.to.
Nice experience since I start to look for my tickets. The website is very friendly, everything is there
Super excited about going to the concert and an easy site to navigate
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members