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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't understand why I paid for tix and then am being told that I should receive my tix up to a day before the concert. Not cool
Fast & easy ticket purchase
I thought it was a fast and easy ticket purchase, but then you sent me this other thing I have to do and I haven't done it yet. I don't like any complications. Just pay with credit card and send the tickets by email. Anyway, I'll do what you're asking shortly.
Unbelievable service charge amount! Yikes! Tried to cancel the order but was unable to do so. Not happy!
Everything worked just fine, no problems. Would use it again without hesitation.t
Tank you Quick and easy to use
We did not encontre any problem
With your site.
Could you email me thé tickets so i can print them please!
It was very easy to get them, I didn't expect an extra charge for insurance.
I was easy and fast. Still waiting for tickets! Hopefully they arrive soon.
Process is easy. But unfortunately didn't realize that I wasn't buying tickets from the venue directly. So now I'm questioning the validity of the tickets. Also paid way too much. Feeling duped.
Service fee is a bit excessive, but process to order parking pass was relatively easy.
My purchase was quick and easy and we are excited to go the the show!
It was good I did not have any problems buying it I do with I seem they where gonna be 90 dollars tho it did not how me until the very end but that's fine
Easy to use but annoying it requires a comment. This is frustrating
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members