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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This is the first time I've used the service. Don't do this and am skeptical of using internet and cell phone for such transactions. I prefer a paper ticket I can hold in my hand, but that ain't happening now a days. Hope it goes well when I attend this event.
Skeptical!
It is usually very difficult for me to gain and receive tickets but Tickets on sale made it very simple for me and I was transferred my tickets the same day I confirmed the order.
I need to my tickets only have a conformation email how do i get a copy of my ticket
Very easy and quick not sure if tickets should have bar code first time user
It took 3 tries to finally purchase my tickets, to find that I had to wait for paper tickets to arrive by snail mail. -- REALLY. --- Why paper tickets? It's 2024
Easy - exactly the info I needed to make decision but feel a bit unsure- tickets will not be transferred until March 27- juts 3 days before the event. Seems sketchy to me.
Ticketing check out was good, would prefer to see the price with all fees and taxes up front, and not wait until after the seat is selected and checking out
The time lapse since the moment I logged in to the time I received my tickets was less than 5 minutes
I received my tickets very quickly! It was a very easy process.
Great. Very nice. It was a great experience. I really enjoyed it etc.
Accidentally purchased tickets and cannot return or refund or cancel purchase, which is prohibitive and seems unfair to the customer
Good, no complaint, quick response, Am happy. Was really good
You guys are reaching back so i appreciate it. I still need to set up something to obtain my tickets per say though.
I will reach out soon
Just go online and see what if anything you might want to go see, then just follow the instructions on the website. It's just that easy.
Great and efficient service. It was quick and easy to follow the steps.
I have the proof that my tickets are purchased, but I don't like the idea that I may not get them until 24 hours before the show. Makes me nervous, I want them in my wallet.
Easy to buy, but is it means I have to download the app for getting my tickets?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members