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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a good purchasing experience, would recommend to others.
Super easy so far. No issues. Responsive emails. Emails are concise and easy to read and not full of any garbage.
Experience was good, but the service charge fee is outrageous!
It was good, no issues quick and easy, no trouble. I will most likely use website again.
It's been fine so far. The website was easy to use. Hoping that the parking site ticket works fine for the game.
When do I receive my tickets? Very confusing why I haven't received them yet
Will do again, great experience! Had a great time watching the game knowing I got the tickets for a great price!
Booking tickets is simple. E-tickets are also very convenient.
I am very disappointed with the response I received from TicketsOnSale customer service when I contacted them regarding my tickets to My Fair Lady. I will never buy tickets from TicketsOnSale again.
Nice a little difficult with the seats could be more organized
J'ai fais l'achat de billets et je n'ai toujours pas reçu mes billets électroniquement
Great experience. No issues experienced during the process. Will use this service again.
I am not happy that I will not have my tickets until the day of the event. This seems very sketchy to me. I hope I'm not being scammed.
Easy. No issues. Would utilize again in the future. I will definitely pass on to others.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members