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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,197 reviews

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Texas
1 review
0 helpful votes
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Predatory pointless fee garbage
December 19, 2024

I clicked a link on ticketmaster which redirected me to this site where i paid exponentially more for something because bots are allowed to rampantly buy tickets without knowing I'd been redirected. Thats shady and gross and everyone involved in the decision making at these companies should feel a deep guilt every day for abandoning any set of ethics they once had.

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Straight forward, easy.
December 19, 2024
Updated review

Four score and three years ago. Our fathers brought forth, a government. Conceived and dedicated to the proposition that all men are created equal.

Date of experience: December 9, 2024

Dfdsfsdfsdfs
December 16, 2024
Previous review

Dfdsfsdfsdfs

Date of experience: December 6, 2024
Jamaica
1 review
0 helpful votes
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OK
December 19, 2024

We purchased tickets via TicketsOnSale to the AC/DC concert in Vancouver next April. We got two tickets, more or less reasonably priced. The cost, in USD, was charged immediately to my Canadian credit card. We received an email confirmation quickly. The only problem is that we won't receive the tickets online until three days before the concert. We have to book a hotel room in Vancouver & ferry tickets from Vancouver Island to the mainland so hope these tickets are real & not a scam. 🤞

Date of experience: December 9, 2024
Colorado
1 review
0 helpful votes
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Simple and easy and quick
December 19, 2024

It was simple easy and quick very nice service to use and I don't know what else to add so you're just getting this as well

Date of experience: December 9, 2024
South Carolina
1 review
0 helpful votes
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Great service
December 19, 2024

It's great for real. No hassle, just very straight forward.

Date of experience: December 15, 2024
North Carolina
1 review
0 helpful votes
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Great
December 19, 2024

Everything went smoothly,tickets were sent in a timely manner and the cost was good

Date of experience: December 9, 2024
Ohio
1 review
0 helpful votes
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Tickets
December 19, 2024

It was easy to buy the tickets, but I am concerned that I haven't got my tickets yet

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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I just can't get Ticket Master's app to accept them properly yet. Conflicting dates and Error:500 notices

Date of experience: December 9, 2024
Florida
1 review
0 helpful votes
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Not sure i had a choice
December 19, 2024

Bought a few cheap (lol) tickets and could not select where i wanted to sit in the section and then it seems i bought the tickets from an individual and not ticket master.
This is a bday present i hope the audio station isn't in my view.

Date of experience: December 9, 2024
Ohio
1 review
0 helpful votes
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Thank you for an easy experience
December 19, 2024

My experience buying these tickets was easy and I would definitely recommend your site

Date of experience: December 9, 2024
Florida
1 review
0 helpful votes
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Avril Lavigne Tickets
December 19, 2024

It was super simple to purchase tickets from this website!

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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Tickets
December 19, 2024

I don't like purchasing tickets from strange sites, but this was the only way I could find to make my purchase.

Date of experience: December 9, 2024
Minnesota
1 review
0 helpful votes
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Much more expensive!
December 19, 2024
Updated review

My friend asked if I wanted to go to a concert and, of course, I said yes. She sent the link to this website but I wasn't aware of all of the fees that were going to be attached. $468 for the cost of two tickets suddenly became $737! I nearly puked! And when I tried to call the company, on the voicemail it stated all tickets are final, no exchanges, refunds or cancellations are possible.Then my friend, who actually waited for tickets to go on sale, paid $620 total for much better seats. I WILL NEVER use this website again. EVER.

Date of experience: December 6, 2024

Very easy!
December 13, 2024
Previous review

Very easy! AC/DC, here we come!

Date of experience: December 3, 2024
Canada
1 review
0 helpful votes
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Mobile purchase
December 19, 2024

It was so easy purchasing a mobile ticket for AC/DC. I contacted customer service just to make sure I'll receive the barcode/pass code for my mobile ticket and they informed me I will receive it.

Date of experience: December 9, 2024
Georgia
1 review
0 helpful votes
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Still no tickets
December 19, 2024

We have not received anything yet regarding the tickets. When or how do we get the tickets.

Date of experience: December 9, 2024
Arizona
1 review
0 helpful votes
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Ticketmaster - difficult to access
December 19, 2024

Tickets on Sale was fine but they had to go thru TicketMaster and that part did not work well for my mobile phone.

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Easy!
December 19, 2024

Got my tickets just 2 days after purchase. No problems at all.

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Los alegres del barranco
December 19, 2024

Good so far still awaiting for the tickets and that will complete the order

Date of experience: December 9, 2024
Mexico
1 review
0 helpful votes
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Recibo
December 19, 2024

Todo bien gracias, recibí mi recibo de tickets, estoy esperando mis boletos

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
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Prompt and excellent service.Received email confirmation the same day I purchased tickets.I have no complaints.

Date of experience: December 9, 2024