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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I clicked a link on ticketmaster which redirected me to this site where i paid exponentially more for something because bots are allowed to rampantly buy tickets without knowing I'd been redirected. Thats shady and gross and everyone involved in the decision making at these companies should feel a deep guilt every day for abandoning any set of ethics they once had.
Four score and three years ago. Our fathers brought forth, a government. Conceived and dedicated to the proposition that all men are created equal.
We purchased tickets via TicketsOnSale to the AC/DC concert in Vancouver next April. We got two tickets, more or less reasonably priced. The cost, in USD, was charged immediately to my Canadian credit card. We received an email confirmation quickly. The only problem is that we won't receive the tickets online until three days before the concert. We have to book a hotel room in Vancouver & ferry tickets from Vancouver Island to the mainland so hope these tickets are real & not a scam. 🤞
It was simple easy and quick very nice service to use and I don't know what else to add so you're just getting this as well
It's great for real. No hassle, just very straight forward.
I just can't get Ticket Master's app to accept them properly yet. Conflicting dates and Error:500 notices
Bought a few cheap (lol) tickets and could not select where i wanted to sit in the section and then it seems i bought the tickets from an individual and not ticket master.
This is a bday present i hope the audio station isn't in my view.
My experience buying these tickets was easy and I would definitely recommend your site
My friend asked if I wanted to go to a concert and, of course, I said yes. She sent the link to this website but I wasn't aware of all of the fees that were going to be attached. $468 for the cost of two tickets suddenly became $737! I nearly puked! And when I tried to call the company, on the voicemail it stated all tickets are final, no exchanges, refunds or cancellations are possible.Then my friend, who actually waited for tickets to go on sale, paid $620 total for much better seats. I WILL NEVER use this website again. EVER.
It was so easy purchasing a mobile ticket for AC/DC. I contacted customer service just to make sure I'll receive the barcode/pass code for my mobile ticket and they informed me I will receive it.
We have not received anything yet regarding the tickets. When or how do we get the tickets.
Tickets on Sale was fine but they had to go thru TicketMaster and that part did not work well for my mobile phone.
Good so far still awaiting for the tickets and that will complete the order
Todo bien gracias, recibí mi recibo de tickets, estoy esperando mis boletos
Prompt and excellent service.Received email confirmation the same day I purchased tickets.I have no complaints.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

