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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything was easy to do, did not have any issues that I know of.
They helped me through the process every step of the way. Thank you!
First experience was pretty much the same as this one, easy and fast
Smooth and convenient process! Easy to purchase and received confirmation emails quickly for peace of mind.
Very easy transaction. Hopefully it will work at the door when we get to game!
Easy and quick axes to my tickets. No problems at all definitely a recommended site.
Still waiting to know if this is a scam as I haven't received my tickets
I feel completely ripped off. Tickets are nearly triple what face value is after fees, etc. I won't be using this site again. Lesson learned I suppose.
Good, clear messaging and communication. It was pretty smooth, and I think overall it went well. I would use their services again. It was a good, pleasing experience for me..
Tickets were sent via email two days later of the event. I was very satisfied with the timing and services provided.
Great. Everything was smooth and transfer perfect. Doing this again as an annual Christmas present
Was able to get what I needed quickly. Everything was smooth and worked great.
Quick and easy to use the website. I was able to go on pick where I wanted to sit and order the tickets.
Ordering the tickets was fairly straightfoward
I'm confused how I'm supposed to access my mobile tickets and don't know where to go for help
I was simple and easy to get what I was looking for! Great experience overall
Just waiting for the tickets to be email to me a few days later don't care for the wait time …….
Service was great. Do not hesitate to use this platform for your purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members