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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,015 reviews

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Rhode Island
1 review
0 helpful votes
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Sebastian
December 20, 2024

Easy shopping! Hopefully they are good seats. Expensive!

Date of experience: December 15, 2024
Virginia
1 review
0 helpful votes
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Received my ticket
December 20, 2024

Easy and quick to order and receive my tickets! Would recommend

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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I don't like the idea of electronic transfer tickets that I cannot print out and have. I know it was stated throughout that this was a reseller, but after seeing that they had near 5 star ratings I completed the purchase. I then found out they have a history of not delivering tickets or refunding money when they don't arrive, as a google search indicated several sites with complaints and a BBB rating of F. Please don't make the same mistake I did. I feel as though I was scammed and lost $600.00 with no way of disputing the charges. The fine print says all sales final. BUYER BE WARE!

Date of experience: December 16, 2024
Tennessee
1 review
0 helpful votes
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Too many offers.
December 20, 2024

Didn't need all the excess offers at the end. Just wanted to make my purchase and be done.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Great!
December 20, 2024

Super easy process and quick. It was a pleasant experience!

Date of experience: December 7, 2024
Florida
1 review
0 helpful votes
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Proceed with caution
December 20, 2024

I googled the venue where the event was scheduled. I didn't realize it took me to TicketsOnSale until after I purchased the tickets. They were 3x the price of buying direct.

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Quick and easy
December 20, 2024

This is my first time using this service. It was quick and easy.

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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Easy, smooth, and reliable.
December 20, 2024

It was easy getting tickets. The process was smooth and the tickets were transferred within 2 days. Can't complain!

Date of experience: December 4, 2024
Wisconsin
1 review
0 helpful votes
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Need help
December 20, 2024

Need help locating my email tickets. I have checked my email and spam and can't find them

Date of experience: February 10, 2025
Ohio
1 review
0 helpful votes
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Matt
December 20, 2024

It was good. Can't wait to go to St. Louis to see his show. It is going to be awesome.

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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Smooth
December 20, 2024

Quick easy, was able to get ticket without any issues. Should get a app for it to be all in 1 place.

Date of experience: December 10, 2024
North Carolina
1 review
0 helpful votes
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After waiting for Ticket Masters to start selling tickets. I typed in ticket masters into Google. This site pops up. Searching for seats, then making my purchase i realized I purchased tickets from a third party website. Of course I undoubtedly waisted hunters of dollars I'm still kicking myself in the $#*!. So their planned worked into pulling an unwilling sucker into their grasp. Just hoping (at this point) that I atheist get the tickets I wanted and not scammed out of my money all together. At my age, you would think I've already learned enough life lessons but I'm still learning. Next time it will be right through the Ticket Masters App.

Date of experience: December 10, 2024
Nevada
1 review
0 helpful votes
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Easy
December 20, 2024
Updated review

Easy and efficient. Easy to see selection and prices and location in theater.

Date of experience: December 10, 2024

Easy and efficient
December 17, 2024
Previous review

Easy and efficient

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Fdbvsdf
December 20, 2024

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Date of experience: December 10, 2024
New York
2 reviews
0 helpful votes
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Easy Peasy
December 20, 2024

The online site made it very easy to purchase the parking ticket.

Date of experience: December 10, 2024
Tennessee
1 review
0 helpful votes
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Ehhh!
December 20, 2024

Not great so far. Confusing at best. Poor communication and processing.

Date of experience: December 10, 2024
Florida
1 review
0 helpful votes
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Easy
December 20, 2024

Easy to use with no issues at any point during my transaction.

Date of experience: December 10, 2024
Canada
1 review
0 helpful votes
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American Money
December 20, 2024

I didn't know the tickets were in American dollars until the very end

Date of experience: December 7, 2024
Idaho
1 review
0 helpful votes
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I used the services again and even though kind of expensive it's worth it.

Date of experience: December 10, 2024
Texas
1 review
0 helpful votes
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Never again
December 20, 2024

Even though I received my confirmation when I went to accept the tickets, it just sat there in spawn. It would never give me the tickets not to mention your website had the event starting at eight. The event started at seven so either way I missed it because your tickets wouldn't download. I couldn't get the tickets. I want my money back

Date of experience: December 16, 2024