Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and quick to order and receive my tickets! Would recommend
I don't like the idea of electronic transfer tickets that I cannot print out and have. I know it was stated throughout that this was a reseller, but after seeing that they had near 5 star ratings I completed the purchase. I then found out they have a history of not delivering tickets or refunding money when they don't arrive, as a google search indicated several sites with complaints and a BBB rating of F. Please don't make the same mistake I did. I feel as though I was scammed and lost $600.00 with no way of disputing the charges. The fine print says all sales final. BUYER BE WARE!
Didn't need all the excess offers at the end. Just wanted to make my purchase and be done.
Super easy process and quick. It was a pleasant experience!
I googled the venue where the event was scheduled. I didn't realize it took me to TicketsOnSale until after I purchased the tickets. They were 3x the price of buying direct.
This is my first time using this service. It was quick and easy.
It was easy getting tickets. The process was smooth and the tickets were transferred within 2 days. Can't complain!
Quick easy, was able to get ticket without any issues. Should get a app for it to be all in 1 place.
After waiting for Ticket Masters to start selling tickets. I typed in ticket masters into Google. This site pops up. Searching for seats, then making my purchase i realized I purchased tickets from a third party website. Of course I undoubtedly waisted hunters of dollars I'm still kicking myself in the $#*!. So their planned worked into pulling an unwilling sucker into their grasp. Just hoping (at this point) that I atheist get the tickets I wanted and not scammed out of my money all together. At my age, you would think I've already learned enough life lessons but I'm still learning. Next time it will be right through the Ticket Masters App.
Easy and efficient. Easy to see selection and prices and location in theater.
Fgasfgddsagasdgasdgasdfgasdgfdsagasdfgafsdgasfdsgasdfgasdf
The online site made it very easy to purchase the parking ticket.
I didn't know the tickets were in American dollars until the very end
I used the services again and even though kind of expensive it's worth it.
Even though I received my confirmation when I went to accept the tickets, it just sat there in spawn. It would never give me the tickets not to mention your website had the event starting at eight. The event started at seven so either way I missed it because your tickets wouldn't download. I couldn't get the tickets. I want my money back
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

