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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Average - no answers to my question regarding accepting or downloading my tickets.
It was very easy to purchase tickets through tickets on sale
Could be even easier and there could be more explanation of what, when, and how thing will occur
This was amazingly easy, thank you!
Anyway to get physical tickets anymore? These are a gift.,
Short time limit to select tickets,
Floor plan is clear and easy to choose seats from.
Not too clear about how i get my tickets... with other sites tickets are sent by email at the3 time of purchase. I do not understand when i am getting my tickets? If i am getting them at all. The whole process is rather confusing and i am hoping it will all turn out OK in the end as there are still over 24 hours to go to the performance.
I was able to quickly complete my purchase, options are easy, user friendly. I got my confirmaton email quicky as well. The other vendor couldn't provide that experience.
I'd like to see exactly where I'm sitting before purchasing tickets.
All worked well thus far, but still waiting for tickets for show that is 2 days from now.
Not too bad, but a little threatening with the timer and potential price increase if one didn't hurry and make the purchase.
I was able to select the game and date very Easley and everything was done on the day,it's nice to know where are 3 seats are located with the date and time. We are looking forward to this game
Very easy to use and very direct. Would recommend to others and definitely would use again!
I experienced no difficulties wi this purchase! Thank you!
Can't wait for the show! This site was a great experience! Easy to manage!
I purchased my tickets on 12/3 and received my order confirmation e-mail the same day. It is now multiple days later and I have not received my tickets yet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members