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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,216 reviews

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Texas
1 review
0 helpful votes
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Quick
December 24, 2024

It was a quick process, the only reason for the three stars is because I did not get a breakdown of all the fees or the total price until after the purchase

Date of experience: December 13, 2024
Georgia
1 review
0 helpful votes
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Ticket purchase was good
December 24, 2024

The online purchase is acceptable just don't care for surveys that was my time

Date of experience: December 13, 2024
Washington
2 reviews
0 helpful votes
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Too simple. Thanks
December 24, 2024

Completely satisfied with the process. Being new to all this culture I appreciated the help. Thanks

Date of experience: December 19, 2024
Illinois
1 review
0 helpful votes
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Confusing
December 24, 2024

I find this process very confusing. I'm still not sure how to get my tickets.

Date of experience: December 13, 2024
Arizona
1 review
0 helpful votes
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After arriving at the concert, I only had the copy of my receipt that I paid you for the tickets and discovered I had paid $200 more than if I had purchased them through Ticketmaster.

Date of experience: December 10, 2024
Minnesota
1 review
0 helpful votes
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It was easy to get tickets, thanks, thanks thanks thanks thanks thanks

Date of experience: December 13, 2024
Pennsylvania
1 review
0 helpful votes
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It was fast, and I wasn't rushed
December 24, 2024

Unfortunately at the end, I got a reply saying the tickets didn't go through. So I thought I had to reorder the tickets again, half way reordering a sign came up and I didn't finish it.Checked to be sure I didn't lose the site and left the site. Shortly after I got a confirmation. It was very odd.

Date of experience: December 16, 2024
Minnesota
1 review
0 helpful votes
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Good
December 24, 2024

Good except for this I should not have to take a survey and I do not want to take a survey just to get some tickets

Date of experience: December 13, 2024
South Carolina
1 review
0 helpful votes
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I have the tickets in the TIcketMaster app but they are not in my wallet. Not sure how this is done, thus my anxiety.

Date of experience: December 13, 2024
Washington
1 review
0 helpful votes
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Great
December 24, 2024

Seems good thus far, let's see that the gift works in a couple of months.

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Did not receive email
December 23, 2024

50 mins from event starting and on hold with customer service

Date of experience: December 13, 2024
Missouri
1 review
0 helpful votes
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Good
December 23, 2024

Very good as long as the tickets work. I assume they just get scanned from my phone? Since I haven't bought tickets before

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
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Good
December 23, 2024
Updated review

Great, easy and fast delivery. No problems just expensive fees

Date of experience: December 13, 2024

Great, easy and fast
December 17, 2024
Previous review

Great, easy and fast

Date of experience: December 7, 2024
New Jersey
1 review
0 helpful votes
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Smooth
December 23, 2024

Things were smooth and 95% simple while using this service to get parking

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
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Thank you
December 23, 2024

Thank you very much. I appreciate the ability to park my car while I enjoy a show.

Date of experience: December 13, 2024
Texas
2 reviews
0 helpful votes
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Unimpressed, Hidden Costs
December 23, 2024

Delivery Fee for an email?
Hidden costs. Unimpressed.
Confusing process, having to wait for parking passes

Date of experience: December 20, 2024
Louisiana
2 reviews
0 helpful votes
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I dont get to pick my seat in the row..
December 23, 2024

I dont get to pick my seat in the row.Thats bull$#*!. This is the first time I didnt get to pick my seat. I will not order through this site again.

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
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Tickets
December 23, 2024

It was good………………………………………………………………………………………………………..

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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Toto
December 23, 2024

Thanks much for the service. I look forward to the concert event.

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
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Would not take land line phone number had to use a cell phone but don't text so this really becomes a problem.

Date of experience: December 20, 2024