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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Happy with results of call with representative. Thank you!
I was not impressed at all and in fact I want my money back. I got charged $755 for two tickets to an event that only would have cost me $300! I did get my tickets promptly which was the only good part of this whole experience. Would definitely not recommend!
I am hoping these tickets are together since I paid a blood fortune for them
I have not received the actual tickets yet. Unable to rate the service until I've received the tickets I have already been charged for.
I don't know as I am still waiting on tickets. When should i expect to receive them?
My experience was simple and easy to access. I will definitely use this site again for future purchases.
Todo fue rápido y fácil, me llego notificacion de procesamiento de compra y al otro dia el order summary.
No customer service phone number. I have not received tickets
My experience was excellent. I can't wait to see the John Legend concert. Thank you very much.
Had never bought tix from ticketsonsale previously and probably won't again. Prices were much higher than other sites for same tix…but I wasn't aware of all fees and chargers til it was too late. Then to find out I have to print all 8 of my tix out in order to get into the concert…why? Every other tix site lets you download tix to your phone and use your phone to get in. Wow! And finally, right there printed on the tix is the name of the original purchaser…and the price he paid for them, $59….and I paid $157 per tix…wow! None of this was known of course until after I had purchased the tix! Why in the hell does the tix have someone else's name on it if I own the tix now….I'm starting to have doubts if the tix are even legit? We'll find out! Oh well.
It was easy, and I got my tickets on time. I'm excited for the symphony.
Just a frictionless experience. Needed a ticket, found the event in the home page and boom
It was done! Thank you
Very easy to select where I wanted sit, smooth sailing doing the payment as well
Purchasing tickets was very easy. The platform is straight forward.
It was good! Why do you need 50 characters to explain? That is absolutely stupid! I said it was good. That should be good enough! I hope this is 50 characters because I'm done.
Everything was great except in the end when I was paying for the tickets. It took me a few tries before the button would let me purchase them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members