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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I would grade the process to get tickets and an A. The process was very easy and could get everything done in the window for entering the information. Completed the task and was acknowledged of the outcome immediately.
Easy to pick seats and dates, a little expensive though. Wish I would have looked at the fox website
Never again will I use them way over priced I don't have anything good to say so not sure what to put. They really took advantage of people with their prices literally right next to them parking was 80 cheaper
Everything was easy to use and no problems getting my order correct
Easy to do and fast. Being one of those "technical challenged" people, I was surprised at the ease. I highly recommend this service.
I was satisfied with my experience I was able to buy my ticket and have it ready for my event
Just like any other sites. The only comment I have is that it doesn't show your seats until after the payment was processed. I bought 2 tickets, and they seem to be next to each other. But I do not know for sure since it is my first time to this venue.
All went well with the call related to the price breakdown. OK
Great experience.
Just waiting for tickets.
Thank you. Hopefully this will be my new way of buying tickets. Just waiting for the tickets to be delivered
Ticket handling fee was a surprise and excessive. Almost as much as tickets
Very helpful when we had questions on our order, need to know when we can download our tickets for this event
Very good and easy. Thank you for an easy process. Will be back.
Don't like gimmicky freebees attached to purchase! Do not want to add on or skip through multiple options on r I e purchased tickets! Too much
Good experience buying tickets to a concert. No issues and looking forward to the show.
The charges are ridiculous! I don't understand why they're almost as much as the price of the ticket?
The process was confusing for me. I was not sure who I was purchasing from tickets on sale or axs
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members