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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought 2 tickets at $56/ea. The total price was over $155. That total was hidden in a long paragraph before I finalized the purchase. It was easy to miss, and I did. I tried to cancel within the hour and was told tickets are non-refundable. This will be my only purchase through you.
How long does it take to actually receive online tickets? Bought tickets fron Admit one and received them immediately which makes me think I'm being scammed. Customer security should be of great importance in this new world of online scams
Pretty easy website to navigate and complete the purchase.
Haven't gotten tickets yet but the money has already been taken out of account
I purchase those tickets as Christmas gift for my parents. For us, electronic things are a bit complicated so a printable version would have been appreciated. But since this option is no longer available, we kinda have no choice to deal without it.
Shopping experience was fine, but fees where outrageous. I cant imagine what the profit margin must be on these transactions
Shopping experience was fine, but fees where outrageous
Service fees are too expensive, over 1/3 of cost of ticket. A bunch of ads at the end.
Bought tickets to venue have not gone yet, looking forward to it
Within seconds of receipt of the confirmation, I realized what a family member had done, and j tried to cancel the purchase, and they refused. The price is inflated nearly 200% over face value. This company should be ashamed of their tactics…. Posing as being the venue box office through algorithms! It's a racket, and I am reporting them to the FCC for fraudulent advertising. This company IS TERRIBLE. Buy tickets from any other source…. Not this one
Easy to buy tickets face value were way cheaper than what I ended up paying plus other fees
I want to have my tickets has easy as possible, without worries I may not do properly, so still a little uncomfortable with the process but am trying it.
Ordering tickets for a distant concert tickets arrived promptly
No issues ordering or processing. Fees were somewhat high.
It's been easy to use but the emails are excessive. Plus I'm not familiar with this company so it seemed sketchy at first.
Funds are in USD and fees are out of control.
Getting a hold of a staff member is impossible.
No refunds offered, even when requested within minutes.
Buyers beware.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members