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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The sound system is horrible in the upper level could not understand anything that was said
Quick and easy. Decent prices verses originally thought prices.
This was a rip off, I made an error in the ticket purchase and could not get help to resolve my issue
Somehow your system hijacks searches for particular artists. I will never order from this site again.
I would be much more comfortable with my transaction if I had received my tickets. Concert time approaches soon, and I have paid but do not have my tickets yet.
I received the confirmation message very quickly and accepted them. What really bothers me is that alrhough the tickets have the seat numbers on them, there is no a code to scan at the entry.
I am really concerned and will ask for help.
No other ticket broker I have worked with has made me wait 5 months to receive my tickets, it has me concerned.
Hey! This was a great experience! I had zero issues or problems with my experience.
Using the website to buy the tickets was straight forward and easy. However, when it came time to pay the total charges seemed higher than expected by $30. And no other reason was shown on the invoice. Still don't have an answer for this and investigating. If it's a fee per ticket, that is extremely high and I won't be buy my tickets through this method in the future.
Service fees are ridiculous but otherwise good experience
It is easier to order online and received tickets quickly!
Thanks for quick service!
Easy process to buy tickets for a Christmas gift. Will most likely use this again.
The ticket issuance process is slow and uncertain, and the refund pathway cannot be found.
Ordering was easy, but I don't like the delayed delivery of tickets.
Ordering was easy, but the delivery was not easy to understand and I was worried I might not receive tickets.
Was not easy to see and choose available seats. Kinda like this survey, not user friendly.
It was fine
Tramps Like Us are the best!
I have nothing else to say!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members