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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy process, received my tickets fast, and was able to download easily
Was easy.——————————————————————————————————————————-
Good experience on the site but weird that I purchased tickets in December 2024 for an April 2025 event and seller has until the day before event to transfer it to me…over 3 months….a little crazy…
I am still waiting for my email that my ticket confirmation!
This website is easy for purchase and simple for processing
Easily purchased tickets for an upcoming concert, first time using this site, hope everything works out!
No issues as of now. Hoping for the best in the coming months to see the show. Looking forward to it.
Very simple and easy to understand. Look forward to receiving my tickets and enjoying a show.
It was simple to order tickets although I do not like how it times out in 10 min. A few extra would be helpful.
The site said 66 dollars but I somehow ended up paying 95. I have still not received the actual parking pass either.
My Mother tried to buy us tickets to a play and transfer them to me and my wife. I have 5 different emails from this site. None of them explain what to do and yet somehow I have been directed to fill out this survey.
This source has been very quick to answer any questions and very responsive to emails. I would recommend this source to another person looking for tickets and passes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members