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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The process was quick and easy to understand. Website was easy to navigate.
Pretty easy to use, and buy the tickets and got them quickly which was unexpected but well appreciated
It was totally fire bro, super happy with the things #fire money
Not quite sure what to do but I think my tickets will be sent to me
Easy to follow instructions and decide what and which event to buy
Les billets Γ©tait simple Γ trouver. Et le site est conviviale.
How does 2 tickets at 49.00 each, end up being 134 dollars. It should state total cost before purchasing!
Purchased online easy to use fast response and delivery would use again.
Excellent feature for buying tickets. For a concert it is convenient
Somewhat confusing. Instruction were vague. Not really satisfied, folks
Made the purchase online within an hour I was notified my tickets already went to tickets Ticketmaster and the tickets are ready
Worked very well and easy to navigate when reviving ticket transfers
Very easy to navigate. Will use this site again.
Look forward to the concert.
I had no problems ordering tickets from this website. The process was fast and easy, with reasonable prices. I will continue to use this website in the days ahead.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

