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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,980 reviews

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Iowa
1 review
0 helpful votes
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Tickets
January 4, 2025

Overpriced tickets. The lady I talked to didn't do anything for me.

Date of experience: December 25, 2024
Texas
1 review
0 helpful votes
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Quick and easy!
January 4, 2025

The process was quick and easy to understand. Website was easy to navigate.

Date of experience: December 25, 2024
Mexico
1 review
0 helpful votes
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Easy to use and quick
January 4, 2025

Pretty easy to use, and buy the tickets and got them quickly which was unexpected but well appreciated

Date of experience: December 25, 2024
Washington
1 review
0 helpful votes
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This was super cool
January 4, 2025

It was totally fire bro, super happy with the things #fire money

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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Good
January 4, 2025

Can't seem to find my tickets via email or anything, will call tomorrow

Date of experience: December 25, 2024
Canada
1 review
0 helpful votes
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Thanks
January 4, 2025
Updated review

Not quite sure what to do but I think my tickets will be sent to me

Date of experience: December 25, 2024

It was coolio
December 21, 2024
Previous review

It was coolio

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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Fabulous
January 4, 2025

It was pretty straightforward I bought the tickets and was happy.

Date of experience: December 25, 2024
Canada
1 review
0 helpful votes
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Satisfied
January 4, 2025
Updated review

Easy to follow instructions and decide what and which event to buy

Date of experience: December 25, 2024

Easy to follow and decide
December 26, 2024
Previous review

Easy to follow and decide

Date of experience: December 16, 2024
Canada
1 review
0 helpful votes
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Nice
January 4, 2025

Les billets Γ©tait simple Γ  trouver. Et le site est conviviale.

Date of experience: December 31, 2024
West Virginia
1 review
0 helpful votes
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Easy
January 4, 2025

Site follows up after purchase. We are excited to see the show!

Date of experience: December 25, 2024
New Jersey
1 review
0 helpful votes
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Sneaky pricing!
January 4, 2025

How does 2 tickets at 49.00 each, end up being 134 dollars. It should state total cost before purchasing!

Date of experience: December 25, 2024
Pennsylvania
1 review
0 helpful votes
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Great Experiance
January 4, 2025

Purchased online easy to use fast response and delivery would use again.

Date of experience: December 25, 2024
Missouri
1 review
0 helpful votes
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It could be better
January 4, 2025

Excellent feature for buying tickets. For a concert it is convenient

Date of experience: December 31, 2024
Michigan
1 review
0 helpful votes
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Great
January 4, 2025

Everything went well! I appreciate the emails making sure that I received my tickets

Date of experience: December 25, 2024
Arkansas
1 review
0 helpful votes
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πŸ‘πŸ» easy and fast haven't had to use the tickets yet. Hopefully everything works out great when I get to the concert

Date of experience: December 25, 2024
Michigan
1 review
0 helpful votes
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Too expensive to park one car
January 4, 2025

Somewhat confusing. Instruction were vague. Not really satisfied, folks

Date of experience: December 28, 2024
New York
1 review
0 helpful votes
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Very easy and quick tickets purchase
January 4, 2025

Made the purchase online within an hour I was notified my tickets already went to tickets Ticketmaster and the tickets are ready

Date of experience: December 31, 2024
Canada
1 review
0 helpful votes
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Works well
January 4, 2025

Worked very well and easy to navigate when reviving ticket transfers

Date of experience: December 25, 2024
North Carolina
1 review
0 helpful votes
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Good experience
January 4, 2025

Very easy to navigate. Will use this site again.
Look forward to the concert.

Date of experience: December 25, 2024
New York
1 review
0 helpful votes
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Ticket purchase
January 4, 2025

I had no problems ordering tickets from this website. The process was fast and easy, with reasonable prices. I will continue to use this website in the days ahead.

Date of experience: December 31, 2024