Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,366 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Sondra Y.
Unfollow Sondra Y.
Share Review
Report Review

Scam
January 6, 2025

Bought this tickets never once was told the seat til after transaction was completed, basically there was no getting any compensation, you bought their yours.
Over paid and terrible seats through 2nd party. Feel like a fool!

Date of experience: December 26, 2024
Illinois
1 review
0 helpful votes
Follow Ashtar J.
Unfollow Ashtar J.
Share Review
Report Review

None
January 6, 2025

How would you obligate me to complete a survey that i don't want to complete?

Date of experience: December 26, 2024
North Carolina
1 review
0 helpful votes
Follow Ronnie M.
Unfollow Ronnie M.
Share Review
Report Review

Quick and easy
January 6, 2025
Updated review

Very quick and easy great experience would do it again very little traffic and the security guard there was very good and attentive

Date of experience: December 26, 2024

Very quick and easy
December 30, 2024
Previous review

Very quick and easy

Date of experience: December 19, 2024
Texas
1 review
0 helpful votes
Follow Christie K.
Unfollow Christie K.
Share Review
Report Review

Easy
January 5, 2025

Easy site to navigate, hope the parking is as flawless! Would use again!

Date of experience: January 1, 2025
Oklahoma
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

Be patient-tickets may be slow in coming but they will be there

Date of experience: December 26, 2024
Canada
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

Very good thank you
January 5, 2025

Thanks for the service; I received everything that I requested

Date of experience: January 2, 2025
Iowa
1 review
0 helpful votes
Follow Jonathan B.
Unfollow Jonathan B.
Share Review
Report Review

Ok
January 5, 2025

Good good good good good good good good good good goo6
Good good

Date of experience: December 26, 2024
Georgia
1 review
0 helpful votes
Follow Carman R.
Unfollow Carman R.
Share Review
Report Review

Great
January 5, 2025

Great! Great, and Great. Great! Great Great, Great Great, great.

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review

Too expensive
January 5, 2025

I was really surprised when I saw all of the handling fees and charges afterwards. I will probably not be ordering from the site again

Date of experience: December 26, 2024
Washington
1 review
0 helpful votes
Follow Justin O.
Unfollow Justin O.
Share Review
Report Review

Dcxbxgcv
January 5, 2025

Xcgbdfgbiyuyuyyuytiyiuytiuytiuyiuyuyiuytiuytuytiuytuytuy

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
Follow Courtney G.
Unfollow Courtney G.
Share Review
Report Review

Parking
January 5, 2025

It wasn't accepting the QR code multiple times due to the machine being broken so we had to go to a different one and thankfully that one worked.

Date of experience: December 23, 2024
Florida
2 reviews
3 helpful votes
Follow Sandy A.
Unfollow Sandy A.
Share Review
Report Review

Glamma2023
January 5, 2025

I like the site but I am still awaiting for my actual tickets.

Date of experience: December 26, 2024
Washington
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

In flames
January 5, 2025

Can't wait to go see this concert in April with people and fri

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Beary A.
Unfollow Beary A.
Share Review
Report Review

Don't like forced reviews
January 5, 2025

Should not be forcing customers to do forced reviews...

Date of experience: December 26, 2024
Canada
1 review
0 helpful votes
Follow Trevor E.
Unfollow Trevor E.
Share Review
Report Review

So far good
January 5, 2025

So far all good. I'm a little nervous on the fack tickesonsale is telling me I won't get the tickets until 3 days before the game. Hopefully it all works out.

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kimberly G.
Unfollow Kimberly G.
Share Review
Report Review

New Year, Night Out
January 5, 2025

Wish when you click on a section it gave you seats in that section only.

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
Follow Gennaro C.
Unfollow Gennaro C.
Share Review
Report Review

Jones Beach tickets Thomas rhett
January 5, 2025

Pleasant n easy picked out the area and seats I wanted immediately and set up payment

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Great Tix
January 5, 2025

Quick and easy. Enjoyed the game. Easy to purchase and receive.

Date of experience: December 28, 2024
Washington
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

Purchased tickets
January 5, 2025

Service was acceptable, would prefer digital tickets instead of having to pick up at will call office

Date of experience: December 26, 2024
Arkansas
1 review
0 helpful votes
Follow Jamie I.
Unfollow Jamie I.
Share Review
Report Review

Not the best no tickets and you took my money. Where are my tickets?

Date of experience: December 26, 2024