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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bought this tickets never once was told the seat til after transaction was completed, basically there was no getting any compensation, you bought their yours.
Over paid and terrible seats through 2nd party. Feel like a fool!
Very quick and easy great experience would do it again very little traffic and the security guard there was very good and attentive
Easy site to navigate, hope the parking is as flawless! Would use again!
Good good good good good good good good good good goo6
Good good
I was really surprised when I saw all of the handling fees and charges afterwards. I will probably not be ordering from the site again
It wasn't accepting the QR code multiple times due to the machine being broken so we had to go to a different one and thankfully that one worked.
Can't wait to go see this concert in April with people and fri
Should not be forcing customers to do forced reviews...
So far all good. I'm a little nervous on the fack tickesonsale is telling me I won't get the tickets until 3 days before the game. Hopefully it all works out.
Wish when you click on a section it gave you seats in that section only.
Pleasant n easy picked out the area and seats I wanted immediately and set up payment
Service was acceptable, would prefer digital tickets instead of having to pick up at will call office
Not the best no tickets and you took my money. Where are my tickets?
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

