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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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When you place your order, you'll get your confirmation code pretty fast. It's just the tickets that take a while to get, but customer service will let you know if your tickets were actually purchased or not.
At first, I was having difficulties, but sales rep was able to resolve issue and was very patient and helpful.
A little more difficult than Ticketmaster but it worked out okay I'm satisfied
The jury is still out as I don't actually have a ticket in hand
Easy to use system. Was able to purchase tickets in less than 10 minutes
Good as it should be. Have never used that site before but good
The transfer email took a while to receive and as I was starting to wonder if I'd been scammed it arrived. Loading tickets to Apple wallet did not work at first, had to try several times later but on about the fifth try it worked.
Quick confirmation It was fine. Easy ordering process.Tid will be our first time going to Wilson Concert thanks for making it an easy process for an 84 yr old
This is the second time you've asked if I received the confirmation email. If you want me to take a survey, just ask
The prices went up right before check out. It added $60 to my total once I submitted my order.
I can't go to the event and now I can't transfer the tickets. The ticket I received was a ticket master ticket but I can't transfer it to someone else.
Confirmation on website was hung on page with clock ticking down yet i received confirmation of transaction. I was left uncertain on whether it actually took my reservation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members