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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We have yet to get the tickets and get through the concert. I was a little alarmed when I realized I paid more than I should have because of going through a 3rd party for the ticket sale... So, we will see.
Decided to look into tickets to the four nations cup 0n google. Your website came up and we noticed it was extremely easy to navigate and choose seats and prices.
Easy will buy again, looking forward to using this service in the future!
As I stated above, transaction and overall experience was fine.
I had a good experience besides being forced to do this survey.
Although I have received confirmation of order the ticket does not show in the AXS app
Though it says I will receive them before the 7th aug.
Process was easy enough just wished that there would be a more solid confirmation, and faster transfer of the tickets for piece of mind
It has been a hard way to buy the tickets. It is supposed to be simpler
Don't do it on the phone, it's a bit of a mess. Doing it on the computer is easier. Still, I learned something new but, do the process on a PC/Laptop, and you can check you ticket on your phone with an app
It was super quick and to the point like the title says. Great service!
I purchased tickets over a month ago. You have my money, but I still don't have tickets. I will never use this site again.
Ordering tickets was easy, but I didn't like the plan I have to pick them up an hour before the play at the theater.
Everything looks good, I hate that you can't give me my chiclets via email or local pickup BEFORE the event. Not just an hour before event, I should be at dinner by that time.
Everything was great and smooth I recommend this tool to buy tickets
We are in canada not us as price charges amazing that things for children are a ripoff
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members