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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,632 reviews

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Ohio
1 review
0 helpful votes
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Awesome
January 12, 2025

Quick and easy easy to use. First time I have used this. Definitely will use again

Date of experience: January 6, 2025
New Jersey
1 review
0 helpful votes
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Next steps?
January 12, 2025

I'm a little unsure of how I will get my tickets - I guess by email

Date of experience: January 2, 2025
Arizona
1 review
0 helpful votes
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Quick easy and reasonable prices!
January 12, 2025

Quick easy and reasonable prices on the tickets. They were delivered almost instantly and i was able to bring up their QR codes and save them in my calendar to use when the event comes up.

Date of experience: January 8, 2025
Maryland
1 review
0 helpful votes
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Good experience
January 12, 2025

Good experience. Had no issues. Would use again. Thanks for asking.

Date of experience: January 2, 2025
Minnesota
1 review
0 helpful votes
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5
January 12, 2025

:)) )))))))))))))))))))))))))))))))))))))))))))))))))))))))

Date of experience: January 12, 2025
Arkansas
1 review
0 helpful votes
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Cannot Cancel tickets
January 12, 2025

I purchased tickets on accident and could not cancel the purchase.

Date of experience: January 2, 2025
Texas
1 review
0 helpful votes
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Very good service
January 12, 2025

Very good service and a timely fashion
Good good day very quick no problems good service I don't know what else you want on here come up with 50 words are you serious blah blah blah blah blah blah blah blah blah blah bye bye bye

Date of experience: January 2, 2025
Wisconsin
1 review
0 helpful votes
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Haven't received my tickets
January 12, 2025

Paid for tickets haven't gotten them
Got them for my parents for Christmas

Date of experience: January 2, 2025
Oklahoma
2 reviews
0 helpful votes
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We have yet to get the tickets and get through the concert. I was a little alarmed when I realized I paid more than I should have because of going through a 3rd party for the ticket sale... So, we will see.

Date of experience: January 2, 2025
Canada
1 review
0 helpful votes
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User friendly
January 12, 2025

Decided to look into tickets to the four nations cup 0n google. Your website came up and we noticed it was extremely easy to navigate and choose seats and prices.

Date of experience: January 2, 2025
Arizona
1 review
0 helpful votes
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Fantastic
January 12, 2025

Easy will buy again, looking forward to using this service in the future!

Date of experience: January 2, 2025
Indiana
1 review
0 helpful votes
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Everything was just fine
January 12, 2025

As I stated above, transaction and overall experience was fine.

Date of experience: January 2, 2025
Tennessee
1 review
0 helpful votes
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This step isn't needed.
January 12, 2025

I had a good experience besides being forced to do this survey.

Date of experience: January 2, 2025
GB
1 review
0 helpful votes
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Could be slightly clearer
January 12, 2025

Although I have received confirmation of order the ticket does not show in the AXS app
Though it says I will receive them before the 7th aug.
Process was easy enough just wished that there would be a more solid confirmation, and faster transfer of the tickets for piece of mind

Date of experience: January 2, 2025
Brazil
1 review
0 helpful votes
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Complex buying
January 12, 2025

It has been a hard way to buy the tickets. It is supposed to be simpler

Date of experience: January 2, 2025
Alabama
1 review
0 helpful votes
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ZZTop
January 12, 2025

Where are my tickets? When will they arrive? Just checking to see when the tickets arrive.

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Smooth
January 12, 2025

My purchase was fast and smooth. I got the tickets I was looking for with the seating I want. No issues at all.

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Tic
January 12, 2025

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: January 2, 2025
Hawaii
1 review
0 helpful votes
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Process of Purchase
January 12, 2025

Don't do it on the phone, it's a bit of a mess. Doing it on the computer is easier. Still, I learned something new but, do the process on a PC/Laptop, and you can check you ticket on your phone with an app

Date of experience: December 26, 2024
Tennessee
1 review
0 helpful votes
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Good quick service and to the point.
January 12, 2025

It was super quick and to the point like the title says. Great service!

Date of experience: December 27, 2024