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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

64,216 reviews

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Tennessee
1 review
0 helpful votes
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Easy
August 30, 2025

Smooth- no problems- quick response- nothing more to say- good follow up

Date of experience: August 19, 2025
Canada
1 review
0 helpful votes
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Unsure
August 30, 2025

Until I get the tickets……not sure how to review the experience.

Date of experience: August 26, 2025
Wisconsin
1 review
0 helpful votes
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Good
August 30, 2025

Easy to use and completed on time delivery of the tickets to my email as described

Date of experience: August 19, 2025
Indiana
1 review
0 helpful votes
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It was great!
August 30, 2025

Great. Loved it. I'm annoyed though that I need to write 50 characters worth of a review.

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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No
August 30, 2025
Updated review

Ok the most annoying part is having to do this and I only have 4 more characters

Date of experience: August 19, 2025

Good time here
June 7, 2025
Previous review

Good time here

Date of experience: May 28, 2025
Canada
1 review
0 helpful votes
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Very good
August 30, 2025

Purchase was easy to buy. I would highly recommend purchasing from this site

Date of experience: August 22, 2025
Missouri
1 review
0 helpful votes
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Super customer friendly service.
August 30, 2025

Great customer service. A simple uncomplicated method to purchase tickets. Keep up the great work.

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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Good
August 29, 2025

Good. I had a good experience thus far with this app. I had a good experience with this process.

Date of experience: August 19, 2025
Canada
1 review
0 helpful votes
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Easy!
August 29, 2025

It was a super easy experience to purchase my tickets! Now looking forward to the show!

Date of experience: August 19, 2025
South Carolina
1 review
0 helpful votes
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Easy to navigate
August 29, 2025

Was pretty easy to navigate and place order and received the tickets right away.

Date of experience: August 19, 2025
North Carolina
1 review
0 helpful votes
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Good
August 29, 2025

Good good good good good good good good good good good good good good good good good good good good good good good good

Date of experience: August 19, 2025
Canada
1 review
0 helpful votes
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It was easy to access
August 29, 2025

In some website it is difficult to buy the tickets, but here it was easy steps

Date of experience: August 19, 2025
Illinois
1 review
0 helpful votes
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Quick and Easy
August 29, 2025

When I was checking out, it was easy and fast. The only thing I don't like is that I have to wait to get my tickets. You don't get your tickets right away which can be a concern if I don't get it at all or the day they told me that ill get it.

Date of experience: August 19, 2025
Rhode Island
1 review
0 helpful votes
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So far so good
August 29, 2025

Just waiting on my tickets to arrive. Order was placed and confirmed. Now it said I should get my tickets before the event on Sept 7th. I will give you another experience review when they arrive.

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
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Good
August 29, 2025

Why so complicated with so many emails? For real, I haven't been to a concert in awhile
But this was confusing.

Date of experience: August 19, 2025
Illinois
1 review
0 helpful votes
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Too expensive
August 29, 2025

Too expensive I found cheaper tickets after purchasing them

Date of experience: August 19, 2025
Canada
1 review
0 helpful votes
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Easy!
August 29, 2025

Great! Super easy to get done. Can't wait for the concert. :)

Date of experience: August 19, 2025
Colorado
1 review
0 helpful votes
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Great
August 29, 2025

Great do not want to write any thing else just want my tickets

Date of experience: August 19, 2025
Georgia
1 review
0 helpful votes
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Easy and seamless so far. Purchasing was easy. I now await the ticket transfer.

Date of experience: August 19, 2025
Missouri
1 review
0 helpful votes
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The kids are excited l.
August 29, 2025

Can't wait. The purchase went smoothly. Can't wait for the show. Thanks

Date of experience: August 19, 2025