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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to use and fast. No problems with traffic on the site. Didn't get bogged down.
Easy to purchase I do wish Seat number is posted when choosing tickets
Easy to choose my seats and buy tickets good prices too!
Not the easiest sight. Extra charges were very high. Will not use site again, ever!
It was easy to get tickets on your website. The seating was also great.
MADE THE PURCHASE AND EVERYTHING WENT SMOOTH. A FOLLOW UP EMAIL WAS SENT TO ME, TO CHECK ON THE PURCHASE!
My first time to order from you. Kind of scary because I don't have my tickets.
I have the tickets. Shouldn't be coerced into filling out a survey to stop the email madness.
It was easy and fast the purchase process, i like it, just waiting the time of the event..
I was not told I would be charged a fee until after the payment was processed!
I had a very hard time finding seats, there were only very expensive ones not taken.
No problems getting the parking tickets to the even. Easy to download
Ticket prices are very high compared to the actual venue. Will not be buying from here again if at all possible.
It worked like it was supposed to. Seems unnecessarily bureaucratic.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members