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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,245 reviews

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Missouri
1 review
0 helpful votes
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Quick and easy
January 24, 2025

Quick and easy service. Will use in the future.least amount of work than other sites.

Date of experience: January 14, 2025
Canada
1 review
0 helpful votes
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I had no problems purchasing tickets and that I will continue to use this website in the future.

Date of experience: January 14, 2025
Florida
1 review
0 helpful votes
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Confirmation
January 24, 2025

A little confused. Received 2 emails to confirm confirmation but no tickets yet

Date of experience: January 14, 2025
Texas
1 review
0 helpful votes
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Meh
January 24, 2025

I thought I clicked on Ticketmaster and ended up paying double for the price of my tickets...and still don't actually have my tickets. Hopefully, I didn't waste my money.

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Huh
January 24, 2025

Just click and pay...simple as that. Nothing complicated.

Date of experience: January 14, 2025
Maryland
1 review
0 helpful votes
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5 Stars
January 24, 2025

Easy purchase. Easy to navigate. No complaints. Would use again.

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Music is Good
January 24, 2025

Music is good. Corporations are bad. Capitalism is ruining everything. We need to value people over profit. How many corporate scumbags profit from an artists work while the artist struggles to survive. Is this enough characters now?

Date of experience: January 13, 2025
Oregon
1 review
0 helpful votes
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Knock off MICHEAL JACKSON concert
January 24, 2025

Me & my wife enjoyed the show, I got charged for the insurance coverage and did not mark the box to accept the insurance coverage.

Date of experience: January 13, 2025
West Virginia
1 review
0 helpful votes
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.
January 24, 2025

...

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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Easy Purchase
January 24, 2025

Everything was very straight forward and easy to follow. Very user ftiendly, I had no trouble.

Date of experience: January 16, 2025
Tennessee
1 review
0 helpful votes
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User friendly
January 24, 2025

Site is very easy to use as a technologically challenged individual

Date of experience: January 13, 2025
Michigan
1 review
0 helpful votes
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Parking
January 24, 2025

I thought I would receive my parking pass immediately but did not. Just a little concerned about receiving it no later than the day before event.

Date of experience: January 20, 2025
Washington
1 review
0 helpful votes
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Fast and easy
January 24, 2025

Was looking to take my wife to her first hockey game and found these tickets at a good price and easy transfer

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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.
January 24, 2025

...

Date of experience: January 13, 2025
Idaho
1 review
0 helpful votes
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Good platform
January 24, 2025

Easy to navigate, easy to use app is pretty fun to use as well 10/10

Date of experience: January 13, 2025
New Jersey
1 review
0 helpful votes
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Could not cancel

Now nervous i won't get the tickets I purchased.

Very concerned

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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Easy purchase
January 24, 2025

It was very easy to make the purchase. My only concern is you don't receive the tickets right away. I'm still waiting.

Date of experience: January 26, 2025
Indiana
1 review
0 helpful votes
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Great service
January 24, 2025

Great experience buying tickets. Super easy to purchase and receive the tickets.

Date of experience: January 13, 2025
Arizona
1 review
0 helpful votes
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So pumped for this concert
January 24, 2025

Fingers crossed everything works out and I'll enjoy this great concert with the love of my life for our winter getaway

Date of experience: January 26, 2025
Texas
1 review
0 helpful votes
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Needed reassurance
January 24, 2025

I realized tickets don't go on sale till Friday and I would like to make sure they are real

Date of experience: January 16, 2025