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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It is okay for me. I am looking forward to attending the interesting event.
Quick and simple! I was able to get the tickets with no hassle and thru transferred easily to ticketmaster!
It was easy and very informative. I am going to use this next time.
Easy to use and purchase from web site had no problems do recommend
Site is easy to use but I am nervous that I don't have the actual tickets. Other platforms, once you pay, the tickets are immediately transferred and you can see them in your account.
Availability of tickets is great. Easy checkout and fees are less than other sites.
All good. No issues. Received the tickets with no issues thank you
Sure! Here's a review for the Ticketsonsale website:
I recently used the Ticketsonsale website to purchase tickets for a concert, and my experience was quite positive. The website is user-friendly and easy to navigate, making it simple to find the event I was interested in. The search functionality is efficient, and the site offers a wide range of events to choose from.
One of the highlights was the clear and detailed seating charts, which helped me select the best seats within my budget. The checkout process was straightforward, and I appreciated the multiple payment options available. I received my e-tickets promptly via email, which was very convenient.
However, I did notice that the service fees were a bit higher compared to some other ticketing platforms. Despite this, the overall experience was smooth, and I would definitely consider using Ticketsonsale again for future events.
Had an easy time finding the right tickets and times that i wanted. Only had trouble when trying to confirm purchase.
Didn't realize I was dealing with a secondary market with much higher prices and fees.
I was disappointed in the seating chart when ordering tickets and contacted the service to insure the 2 tickets I purchased were together. They did respond that seats would be together.
I don't understand why I will not be receiving the tickets as late as the day before the event… very unsettling.
Quick and easy. Would highly recommend to others. I will be buying tickets from them again
Customer service is agile and effective. Overall the purchase was easy and quick.
Have happy and satisfied had fun the kids and hubby Loved it.
This site sells tickets in Canada, yet nowhere it is said the prices are in US $. Just a surprise at paying time. I wanted to cancel but was not allowed to do so.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members