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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had no problem with finding what I was looking for, and realize that I will be paying more for aftermarket tickets. The ticket prices were clearly marked. What you don't see are the fees. The fees added 50% to the price that was listed for the ticket I purchased. I don't know if that's a set fee or of its based on a percentage, but want expecting 50% in fees.
I bought tickets to a local event without realizing the site is a scalper site by paying a processing fee that makes it look legal. There nothing legal about buying tickets and reselling them at a higher price and adding a hidden processing fee.
The experience was pleasant, site was easy to use. Just waiting on the tickets
Convenient and all expectations met! We look forward to using these services again!
They give you a terrible information about how much the ticket will cost before you pay and also after the service is horrible
Buying tickets on line was easy. There were no options for Senior or kid discounts? Paid full Price for my 6 and 4 year old Granddaughters and full price for 5 seniors.
I don't know how to rate tickets from any vendor on the nternet going forth and what is your favorite time
Quick and easy purchase as a first time user of this site and event.
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Ok. I have no comments either positive or negative to make at this time. I just hope I receive my tickets timely.
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Have no received tickets like promised. Concert is tomorrow.
All good please keep up the good work. Thanks and have a great day
No information to discuss at this time. Will follow up if needed.
So far so good on the experience with TicketsOnSale. Communication on how the process goes has been good.
Was easy to buy tickets I was looking for not sure how it would work I still didn't receive electronic ticket hopefully will receive by my game date
Harassed by emails to confirm I got the tickets. Now there is a 50 character minimum for reviews, I am deducting another star.
Good
Just hoping the verification goes well and no problem when I park.
I was able to get my tickets quick and easy. I can't wait to attend my event.
Thank you!
I still have no information on when I will receive my tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members