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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was unaware that the tickets would be in USD currency it's very unfortunate that it wasn't very clear. I am very upset to be spending way more than I first thought.
I have received my confirmation email, but have yet to receive my tickets. I am now being asked to review the service before my tickets have arrived. Hence 3 stars out of 5. I would suggest asking for review only after fulfillment.
I was disappointed to be buying tickets to a Canadian show and having to pay in USD. Kept thinking I must be on a wrong site. Canadian shows should be Canadian dollars These tickets are a gift so would have preferred to be able to receive an actual ticket rather than having to wrap up an email as a gift
Thought it would be hard to buy tickets, but ticket master had made it clear and were willing to give me follow ups
Easy, practical, objective. Several options were provided, then I could pick the one that best served my interest.
Partnering with Google Sponsors, tickets on sale showed up as the first option charging $100 more than the authentic tour website I had previously checked on. The price jump had me believe the tickets were nearly sold out, and they offer no refunds unless the event is cancelled.
I was ordering tickets to a local baseball game. I typed the local teams name and tickets. I was sent to your site. I thought that I was buying tickets from the local team portal. No, it was your site. I perched 3 tickets and was blown away at the price, for a local team! But it was for a relatives Birthday gift, so I paid for the 3 general admission tickets. Your emails were slow and confusing. I will never purchase tickets from your service, and will relay my story to my family and friends.
Foi uma experiencia, tranquila, segura
Rapida, honesta, clara
It would be much easier to purchase parking when I purchase game tickets and have the parking show up in my BallPark app like it does at other ballparks.
It went smoothly and we enjoyed the game. Would definitely do it again
I have bought a ticket but still waiting for it. Not clear the i structions.
The ticket site had me re-register for the year and sent me a password code. I put in my email as requested and the password as provided and a box would pop up and say that one or the other was incorrect. I called an agent and it took me 20 minutes with her help to finally Get my tickets. Even she was having a little trouble
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members