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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy and timely purchasing tickets to this show. The follow-up email came quickly after making the purchase and I greatly appreciated the immediate response to my purchase. Thank you I look forward to the show on April 11.
It's confusing as I still didn't know exactly where to park to i got there. There was no signage telling me where to scan the ticket or how to check in/out.
We used the service to purchase a parking garage ticket and it was very convenient with great options and an easy to navigate map for multiple options. The response time with the ticket transfer was very quick.
Good way to get tickets.
Will purchase more tickets from tickets on sale again.
We'll visit the USA for the first time with my twins…hope it will be fine, they are fans of Orlando Magics…hope we'll see an interessting game on 10th of February
Great follow up to make sure customer has received tickets
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Clear and easy help from staff and staff stayed with me until I found my order. I don't have printed tickets but was told by your tech support to go to the venue with proof ID and ticket confirmation and I will get in. I hope this is correct.
Good. Too many offers at checkout.
And too many characters required in this field. ++qqqqqq+qqqqqqqqqqqqqqqqq
While this was super simple, my friend got tickets much cheaper on another site. That was on me though
Smooth purchase can't wait for show! Been to this venue before see what Sullivan's can do with it
Excellent and fast on receiving my Hwasa tickets,, highly recommend them 👌 5 stars for sure Excellent. Fast on responding.Thank you
While I received the tickets quickly, I did not feel like the fees associated with this purchase were clear from the beginning nor was it clear that the tickets were being purchased in US funds. I felt this was very deceiving and then after finding this out there was no way to back out of the purchase. Ended up paying almost $300 Canadian for 3 tickets which would have cost me $120 at the door. Will never do this again.
OK was a good experience Just want the tickets, and not have to go threw all the other nonsence
Very easy to use. User friendly.I can't think of anything that could change.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members