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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy experience. I have not yet gone to my event but so far I've been able to purchase the seats that I wanted and am looking forward to a fun event.
Tickets were initially purchased on Rob Olson cc. But confirmation was needed on his phone and he was at work so I paid for them on my cc I am his partner and the email you sent now is mine Kate Beattie
Good, wish I had possession of the tickets now. Looks like it says I will receive my tickets on Sept. 4th.
I got tickets easily. Insanely expensive. I guess it's just like this these days. Sigh.
We had difficulty knowing exact where VIP parking is and how close of a walk if would be to the venue. We paid the extra in hopes that we will have a short walk as my husband has difficulty walking. I think you could do a better job of showing on the map where we will be parking.
Experience was good. Would have liked to have seen actual seat numbers and not just the row.
Once I placed an order for my tickets, it was less than a hour and I had confirmation. Looking forward to the show.
Had no issues ordering tickets! The website was very easy to manage!
This experience was the best - price, purchasing process and receipt of the ticket. Everything was flawless.
Parking prices are insane. But the booking went smooth and I secured a parking space. What I don't know is whether the Braves parking sells out and I am paying scalper prices for the parking spaces. $72 for a parking space for a baseball game is obscene... and it wasn't even close to being the best parking deck in terms of closeness to the stadium
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

