Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

62,809 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow gary n.
Unfollow gary n.
Share Review
Report Review

Tricked
August 22, 2025

Was looking to log on to ticket masters but did not realize when you enter ticket masters this comany is the first to pop up so we paid over double

Date of experience: August 12, 2025
Canada
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

.
August 22, 2025

…. ***********************************567

Date of experience: August 12, 2025
Florida
1 review
0 helpful votes
Follow Morgan B.
Unfollow Morgan B.
Share Review
Report Review

Good
August 22, 2025

It was good, they helped me when i needed help. I wish that did refunds. I bought 2 bc it didn't specify anything.

Date of experience: August 12, 2025
Massachusetts
1 review
0 helpful votes
Follow Carol P.
Unfollow Carol P.
Share Review
Report Review

So far, so good
August 22, 2025

Easy experience. I have not yet gone to my event but so far I've been able to purchase the seats that I wanted and am looking forward to a fun event.

Date of experience: August 12, 2025
Canada
1 review
0 helpful votes
Follow Rob O.
Unfollow Rob O.
Share Review
Report Review

Change of credit card to mine
August 22, 2025

Tickets were initially purchased on Rob Olson cc. But confirmation was needed on his phone and he was at work so I paid for them on my cc I am his partner and the email you sent now is mine Kate Beattie

Date of experience: August 12, 2025
Delaware
1 review
0 helpful votes
Follow Nicholas C.
Unfollow Nicholas C.
Share Review
Report Review

Good, wish I had possession of the tickets now. Looks like it says I will receive my tickets on Sept. 4th.

Date of experience: August 12, 2025
New Jersey
1 review
0 helpful votes
Follow Craig C.
Unfollow Craig C.
Share Review
Report Review

Awesome
August 22, 2025

Great the experience was amazing and it was great. Thank you

Date of experience: August 12, 2025
California
1 review
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Share Review
Report Review

Great
August 22, 2025

I got tickets easily. Insanely expensive. I guess it's just like this these days. Sigh.

Date of experience: August 12, 2025
Michigan
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Share Review
Report Review

VIP parking
August 22, 2025

We had difficulty knowing exact where VIP parking is and how close of a walk if would be to the venue. We paid the extra in hopes that we will have a short walk as my husband has difficulty walking. I think you could do a better job of showing on the map where we will be parking.

Date of experience: August 12, 2025
Colorado
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Very easy
August 22, 2025

Every time has been easy and convenient. It is very efficient.

Date of experience: August 12, 2025
Oklahoma
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

On-Line Tickets
August 22, 2025

Experience was good. Would have liked to have seen actual seat numbers and not just the row.

Date of experience: August 12, 2025
Canada
1 review
0 helpful votes
Follow Lydia R.
Unfollow Lydia R.
Share Review
Report Review

No
August 22, 2025

Don't want to, stop asking for so much information. This process takes up too much of my time.

Date of experience: August 18, 2025
Canada
1 review
0 helpful votes
Follow Caden S.
Unfollow Caden S.
Share Review
Report Review

Good
August 22, 2025

Good experience, got tickets in a timely matter and they showed up on my phone

Date of experience: August 12, 2025
New York
1 review
0 helpful votes
Follow Sunday P.
Unfollow Sunday P.
Share Review
Report Review

Awesome.!
August 22, 2025

Thank you again for the parking tickets it help out a lot.! I do Recommend it just find a parking garage that's closer to your event

Date of experience: August 12, 2025
Canada
3 reviews
2 helpful votes
Follow Carole A.
Unfollow Carole A.
Share Review
Report Review

Fast Tickets
August 22, 2025

Once I placed an order for my tickets, it was less than a hour and I had confirmation. Looking forward to the show.

Date of experience: August 18, 2025
Oklahoma
1 review
0 helpful votes
Follow Alyssia B.
Unfollow Alyssia B.
Share Review
Report Review

No issues
August 22, 2025

Had no issues ordering tickets! The website was very easy to manage!

Date of experience: August 12, 2025
Maine
1 review
0 helpful votes
Follow Tyler d.
Unfollow Tyler d.
Share Review
Report Review

Good
August 22, 2025

The experience was quick easy, and was overall very very good.

Date of experience: August 12, 2025
South Carolina
1 review
0 helpful votes
Follow Russ E.
Unfollow Russ E.
Share Review
Report Review

Best parking
August 22, 2025

This experience was the best - price, purchasing process and receipt of the ticket. Everything was flawless.

Date of experience: August 9, 2025
Nevada
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Share Review
Report Review

Straight no Chaser
August 22, 2025

Not bad at all. Felt time pressure to check seat selections.

Date of experience: August 12, 2025
Philippines
1 review
0 helpful votes
Follow Brent N.
Unfollow Brent N.
Share Review
Report Review

It went OK.
August 22, 2025

Parking prices are insane. But the booking went smooth and I secured a parking space. What I don't know is whether the Braves parking sells out and I am paying scalper prices for the parking spaces. $72 for a parking space for a baseball game is obscene... and it wasn't even close to being the best parking deck in terms of closeness to the stadium

Date of experience: August 12, 2025