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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We were buying $80 tickets, confirmed it was $80, checked at checkout that they were that price, told family it was that price. Went to checkout and checked the total price after entering in all the information. Announced the total price reviewed everything. Clicked purchase and got an email that we were charged almost $1000 for 6 $80 tickets? No im being told that the tickets are now $120 a piece and a $230 service charge was added. They refuse to refund us and return the tickets even though they ripped us off by charging us way more than the original price! I definitely would not have bought $120 tickets when i can go to ticketmaster and buy them way cheaper! So do not use this site!
Smooth and straight forward I was very happy with my experience
Placed my order before I could see the total. Had no idea how much I was spending until it was spent so, an extra confirmation button would be nice.
Enjoyed experience. Easy to navigate and determine what best locations worked best for family.
Looking for Grand Prix tickets and found at ticket on sale. It was Quick and easy purchase.
The delivery of the tickets were efficient, thank you for providing them so quickly!
Service was quick and reliable, I wish the service fee didn't double when I was forced to buy two tickets in one purchase.
A good bit expensive and came through later than expected, so had to park elsewhere anyway.
Wish I can sell them bought them and later realized a structural overhang will block the sphere view
Have never been to this venue and greatly enjoyed the experience we were presented.
Easy to order and cheap for several tickets and exciting to order
Easy and simple to use. I look forward to using this site again for future events
I would to give a good review but I have not received my tickets yet. How long does it take?
Thank you.
Fees and exact seats not sufficiently obvious during the relatively easy ordering process.
Great experience & super easy to purchase tickets! Would purchase from them again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members