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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had no issues with purchasing or receiving tickets amazing
Great service! We would definitely go through this site again.
Great, easy.to navigate.website is easy. Email came right after. But didn't get further instructions
It was a good service, thank you so much
It was a fast service 😊
I will be better able to tell you how my experience is after I receive the tickets. So far, it has been easy and good.
Merrill has great events and is clean. Plenty of helpers and we always have a great time.
Quick and easy! Can't wait to see Chris Stapleton live in concert again!
Quick Experience when purchasing tickets on the website.
Fees a bit high.
It was odd using this site as I haven't used it before and hoping my ticket actually came through.
It worked after a struggle trying to get it to stop prefilling the credit card numbers with the wrong numbers
Easy to use and great. I highly recommend and suggest everyone to use.
Very user friendly. Would recommend to a friend.will use again.
I ordered tickets 2 years ago in 2023 for Alice cooper in Knoxville Tennessee at the Tennessee theather it was wonderful got tickets no problems at all had a great time.
It was a seamless transaction for the tickets. Great pricing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members