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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received the tickets and no issues so far, transfer of tickets were delay a couple of days from day of purchase but now everything it's okay.
Waiting on my tickets to see if they're real……………….
Tickets on Sale gave me what I wanted without any issues. I would be inclined to use them again to buy tickets in the future.
Very easy and quick purchase. Did not have any issues during the entire experience.
Great service and easy to navigate to the website. We will be using this service again
Easy to navigate and purchase tickets.
Too many ADS.!
I bought 2 tickets that were listed at $75 each. My total was $222. Bull$#*!!
Smooth-bought tickets and got them same day. Accepted them and I'm good to go!
Ok not a lot to report just technology that wasn't super clear as wasn't sure it was Ticketmaster
Overall experience with this website was good. Tickets are expensive but worth it. I may not recommend them in the future due to the cost.
Un poco complicado para obtener el tickets mucha demora para tenerlos después de pagar
Quick and easy. Now I can use them again! Happy to be part of this app.
All went well, very easy, would do it again and would recommend to others
Received tickets sooner than expected.Thank you! Can't wait for the show.
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Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

