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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Our experience getting tickets was easy and we received them very quickly.
The website to purchase the tickets was easy to navigate and choose a section, seats and number of tickets to purchase. It also gave you enough time to purchase such tickets. As with marketing of any tickets, the lowest cost tickets were highlighted in first clicking on the website, and the tickets I purchased were more expensive. However, I have come to expect this in purchasing tickets.
Went on Ticketmaster a little late in the game, had no problems finding tickets at a decent price. Would recommend!
Great service and great prices. Customer service great. Would recommend
Great platform, easy breezy. However, I don't like the fact that you make me or anyone else have to type 50 characters in this box to move forward. Some of us don't care to write anything.
The purchase went well, I received confirmation, but the tickets only came one day before the game, I'll wait for everything to go well to give my opinion on my experience, the survey came before the event, I didn't understand!
Prices listed at 49 - 79. Why did I end up paying $160 per ticket? Why doesn't consumer law prohibit this type of false advertising? Maybe it does. I'm not sure.
I was worried when I purchased my tickets as I have never worked with this supplier before. My tickets were delivered within 24 hours, overall an easy experience.
Easy and Fast experience. Tickets delivered quickly and convenient to have in mobile
Process went fine. Fees were excessive I thought. Will see how it goes getting my tickets.
Fast and easy, experienced no issues. Would use this site again.
I had no issues with buying the parking ticket. The website was easy to use
Very easy to use website and order tickets. No problems, excellent experience
User friendly site. This was my first time using this site, I found it easy to use, functionality is good. No problems when processing the order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members